Job Description

Summary The Employee Experience team has a hand in every pie at Scoot, crafting a workplace experience that authentically reflects the mission, vision, and values of the company; creating memorable, meaningful, and purposeful connections; building a team of service-minded stewards that work on behalf of the workforce; delivering tools and technology to enable seamless workflow, and instilling enthusiasm if not excitement for the work at hand.

This role will bridge the candidate-employee gap, furthering the team\xe2\x80\x99s objective of delivering a best-in-class employee experience.

The EX Specialist will be expected to coordinate all office administrative matters, as well as other administrative tasks that help contribute to a holistic employee experience.



Key Responsibilities:

• Responsible for designing, leading, and implementing strategies, processes and programs to enhance HR operations
• Continuously identify opportunities for innovation in HR operations involving the use of technology or process re-design
• Identify new trends in employee experience for improved user experience, employee journey and creating value opportunities
• Review and adopting new releases by existing products (eg. Workday, Workplace by Meta, ServiceNow, Workato, Autobots, etc, that continuous delivers enhanced employee experience
• Continuously measuring Objective Key Results to achieve the best outcome of HR operational efficiency metrics
• Lead discussions to build and integrate technology solutions into the employee experience journey and follow through the developments from architecting requirements to implementation
• Work closely with internal stakeholders to identify issues or pain points and address areas of improvement
• Stimulate an environment where sharing best practices to drive continuous improvements is the norm
• Ensure any process changes comply with all regulatory and legal requirements and organization policies
• Advocate Process Improvement & Automation change, and drive process improvements/automation across systems
• Work closely with IT, Finance Payroll, Business Partners, and other specialist areas within the HR team on various HR support matters, proposing and influencing solutions to reengineer processes
• Partner with internal stakeholders to lead process-improvement conversations
• Participate or lead in project work on the enhancement of the employee experience and processes throughout the employee lifecycle, including process improvements, automation, and data & insights

• Excellent inter-personal skills
• Possess a positive attitude; resourceful and self-motivated
• Able to work independently with minimum supervision, as well as in a team
• Diploma or Bachelor Degree in any discipline
• 2-3 years of relevant work experience is preferred
• Experiences in HR Projects, Process Improvements, Business Process Re-engineering

Scoot