Sr Patient Information Associate (office Hour)
Singapore, Singapore
Job Description
Position: Sr/ Patient Information Associate
Department: Contact Centre
:
Staff plays a crucial role in facilitating patient care and administrative functions, ensuring calls/enquiries are timely received and providing efficient services while maintaining a high standard of customer service.
Job Responsibilities: * Handles calls and enquiries from the General Line and Appointment Line to provide information on IMH's services to patients and the public
- Assists in scheduling appointments for patients and/or provides information related to appointments to patients respectively
- Performs administrative duties such as filing referral documents, department's records, updating rosters and department statistics reports
- Performs other duties assigned by supervisor
Competency * Service-oriented, confident and have a passion for helping others.
- Good communication and interpersonal skills
- Able to do coverage when need arises after office hours till 9pm and on weekends
The Institute of Mental Health (IMH) in Singapore, established in 1928, is a premier 2,000-bed psychiatric hospital nestled in Buangkok Green Medical Park, providing comprehensive mental health services across 50 inpatient wards and 7 outpatient clinics, while also playing a pivotal role in training the next generation of mental health professionals through the NHG-AHPL Residency Programme and collaborations with local academic institutions.
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Job Detail
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Job IdJD1567332
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned