Sr. Project Manager, Customer Service & Support

Manila, Philippines

Job Description


  • Defines, documents and executes projects of extreme high risk, complexity and visibility, actively participating in all phases of the project. Identifies, assesses and manages risks to the success of the project. Drafts feasibility studies, risk assessments and statements of work. May develop or assist in developing business cases for large projects with significant impact to company goals. Responsible for producing all typical project documentation - detailed project plans, work plans, schedules, project estimates, conversion schedules, resource plans and status reports. Determines project methodology. Defines project scope and objectives.
  • Agrees scope and constraints to enable costs, timescales and resource requirements for the successful completion of each project to be estimated.
  • Has responsibility to ensure project deliverables are demonstrably fit for purpose.
  • Gains commitments to ensure corrective actions are taken if costs, timescales or resources deviate from agreed tolerances.
  • Manages the change control procedure gaining agreement for revisions to the project from project stakeholders and ensure full impact of significant changes are understood by project stakeholders.
  • Ensures all parties are aware of project scope and milestones. Highlights divergence from that scope, and adjusts it where necessary to reflect changing circumstances, acts a communication liaison.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing. We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. Accessibility As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. Protect yourself from fraudulent job postings click here to know more. More information about Thomson Reuters can be found on thomsonreuters.com.

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Job Detail

  • Job Id
    JD1041469
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Manila, Philippines
  • Education
    Not mentioned