Job Description

Company DescriptionVisa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.Team Summary:The Client Services Team provides industry-leading operational support to Visa\'s clients around the world. With our deep knowledge and expertise, we bring the voice of the customer into the design, development and successful deployment of Visa products and services. We are trusted partners to Visa\'s clients, providing expertise to support and successfully grow their business.The Client Test team is part of Visa\'s Global Client Services group. We deliver quality services and solutions using best-in-class processes, methodologies, and technology with our worldwide workforce. We are an integral part of revenue-generating areas within the company. This team is dedicated to its customers and to building on past achievements. We are committed to leveraging innovative technology to enhance quality and to accelerate time-to-market. Visa has one of the most visible and most used comprehensive payment systems in the world.What a Senior Software Test Engineer does at Visa:This is an individual contributor role responsible for identifying and resolving issues of simple to moderate complexity. This position is at an intermediate professional level and requires strong execution and analytical abilities. This role works independently and receives minimal guidance only in the most complex situations. The role will analyze and troubleshoot user requirements, procedures and problems to automate or improve existing systems under broadly defined practices and procedures, including working with developers in analyzing and developing process improvements for system administration and environmental build functions.In this role, you are expected to:

• Responsible for programming, testing, implementation, documentation, maintenance and support of systems application software.
• Design, create, execute and report on functional tests against multiple applications.
• Research, create and evaluate technical solution alternatives for the business needs.
• Follow standards in development and testing to ensure compliance with Audit Requirements.
• Follow Quality Control processes according to the Industry Standard practices.
• Actively look for opportunities to enhance standards and improve process efficiency.
• Identify and document software defects in a clear manner and retest using corrected code to resolve the issue in a timely manner.
• Identify and troubleshoot system issues working with development as required.
• Design, document and track test cases in tracking system.
• Identify opportunities for process improvements and efficiencies.
• Work with business representatives, IT Management, IT development, support teams and vendors to ensure on time, on budget, and quality delivery of testing deliverables.
• Coordinate and collaborate with a globally distributed team.
• Support clients in the CEMEA region hence the usual working hours are from 11am-8pm, Singapore time.

Why this is important to VisaThe successful candidate will be part of a global team to design and develop test designs and cases for the Global Client Testing Organization. The individual will perform functional and automation testing for Visa Processing Services applications and will need detailed analytical skills and a good understanding of the test methodologies to be able to interface directly and make decisions with staff members of Global Client Testing, Product Management, Project Management, Client Implementations and Development.Projects you will be a part of:As part of the team, you will get an opportunity to work on strategically important projects for Visa and our Clients.

• Support client testing requirements
• Participate in internal projects e.g. self-testing tools and technical specifications providing insights on country-specific user requirements

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office three days a week - Tuesdays, Wednesdays and Thursdays.Qualifications

• Bachelor\'s Degree in Computer Science, Computer Engineering, Management Information Systems or Technology-related field.
• At least 3-5 years of work experience with a Bachelor\'s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
• We are looking for an individual who brings breadth of experience, a curiosity about payments, is results-driven and client focused. As a candidate, you should have:
• Hands-on Quality Assurance experience.
• Manual testing experience.
• General business knowledge of financial systems.
• Basic understanding and knowledge of Software Engineering Concepts and Methodologies is required.
• Strong understanding of Agile, scrum and Quality Assurance processes and methodologies.
• Experience with tools like clear quest, ALM, AGM, Share point and Wiki.
• Must have experience with Automation tools like QTP, Selenium RC /and Web driver.

What will also help:

• 3 plus years of EFT experience strongly desired.
• Tandem /and Connex Advantage experience is a plus.
• Proficient in Japanese /or Korean language skills is an added advantage to support specific language speaking clients.

Additional InformationVisa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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