Job Description

You will be leading the design, development, integration, and optimizing enterprise-grade communication and collaboration platforms. Drive platform architecture, software and security engineering practices, and site reliability engineering (SRE) to ensure secure, scalable, and optimized systems. Champion modern engineering methodologies and contribute to technology stewardship through internal and external engagements.

Responsibilities

+ Lead the design and validation of secure, resilient, and optimized communication and collaboration platforms, integrating both commercial and proprietary systems with disaster recovery capabilities + Drive platform feature development applying modern software engineering practices such as Infrastructure as Code (IaC), CI/CD pipelines, and enforce secure coding, access control, encryption, and compliance standards
+ Define and monitor SLOs/SLIs, apply SRE best practices for scalability and performance, and lead incident response and troubleshooting across complex systems
+ Provide strategic guidance on platform usage and modernization, advise on new technology adoption, and contribute to external technical communities and knowledge sharing
+ Design and leverage APIs to enable AI agent functionality, enhancing enterprise automation and digital user experience

Requirements (Minimum Qualifications)

+ Degree in Computer Science/Engineering or Electronic/Electrical Engineering, with 5-6 years of relevant working experience + Leadership knowledge in one of following areas:
+ Conferencing platforms (e.g., Cisco, Q-Sys, Pexip); Communication platforms (e.g., Skype, Mattermost, OnTalk); Collaboration platforms (e.g., Outlook, SharePoint, Confluence)
+ Proven experience and deep understanding in communication and collaboration platform architecture topologies, end-to-end stack components, and containerized environments
+ Platforms across Windows, Linux, and Android OS; Containerized environment (e.g., Docker, Kubernetes); Device management systems (e.g., Samsung EMM, WS1, UEM); Observability platforms (e.g., ElasticSearch)
+ Proficiency with modern DevOps practices and tools (e.g., PowerShell, Python, Terraform)
+ Expertise in developing custom applications, workflows, plugins, and APIs for enhanced functionality and integration
+ Experience with SRE methodologies, synthetic monitoring, and capacity planning

Nice-to-haves

+ Possess leadership in transitioning legacy systems to modern platforms and methodologies + Familiarity with COTS and proprietary system integration
+ Experience designing APIs for AI agent integration with enterprise systems
+ Contributions to technical communities (e.g., blogs, forums, external partnerships)

As CSIT is an agency under the Ministry of Defence (Singapore), only Singapore Citizens will be considered.