Store Manager Global Distributor Of Luxury And Lifestyle Brands

Singapore 079903, Singapore

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Customer Service and Sales Performance

Build and nurture a strong relationship with customers through knowledge sharing, positive attitude, and excellent customer service.
Meet sales targets by understanding customers needs, providing expert knowledge across categories.
Communicate and support all team members to achieve set objectives.
Aware of targets and use product knowledge and selling skills effectively to achieve set target.
To ensure flexibility and good team relationship.
To undertake specific tasks as given by the Counter Manager.
Provide expert advice to our customers such as product information and communicate features and benefits, showcasing product selection, suitability, and efficacy.
Identify customer needs by using open-ended questions and physical demonstration

Operations & Inventory Control

Be familiar with and follow the loyalty policies; such as customer Birthday / Welcome Gift redemption.
Help restock shelves, cleaning of fixtures, and check products are in good selling condition.
Participate in the inventory process to minimize shrinkage and ensure accuracy of stock management; help to keep the stockroom in order.
Ensure counter reflect at all times current merchandising guidelines and testers are kept clean, tidy and presentable at all times.

Requirements:

Minimum 1 year of retail experience preferred
Motivated team player with cheerful disposition and strong desire to achieve
Possess good communication skills and be sales driven
Comfortable to work in fast paced environment
Must be able to work retail hours (i.e. shift work, public holidays and weekends)
GCE O level and above
Ability to converse in both English and Mother Tongue is an advantage.

Store Manager - Global Distributor of Luxury and Lifestyle Brands

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