Job Description

Our client is in the pharmacy retail sector and is looking for a Store Manager to lead their operations across both physical and online platforms. It is an exciting newly created job position in alignment with the organisation expansion plans in preparation for a new store opening.

Responsibilities:

Oversee daily operations of the retail pharmacy store, ensuring efficiency and high standards of service. Manage inventory, logistics, and cashiering functions to ensure smooth store operations. Lead and train store staff, fostering a customer-first culture. Coordinate with online platform teams to manage operations, order fulfilment, and customer queries. Maintain compliance with all pharmacy regulations and internal SOPs. Leverage experience from large pharmacy chains to improve processes and scale operations. Oversee store layout and manage planogram. Participate in stock-take and audits. Support with in-store marketing and promotional activities. Give inputs on in-store merchandise range and provide feedback on opportunities to drive store traffic and sales. To lock up and unlock physical store daily (store is opened during office hours on weekdays; 5.5 days of work per week; no shift work).

Requirements:

Proven experience managing pharmacy retail stores, preferably within major pharmacy chains. Strong leadership, customer service, and problem-solving skills. Hands-on experience in store operations, logistics, and basic financial tasks. Comfortable with both offline retail and online platform operations. Ability to adapt and grow with a fast-paced, expanding business. (Salary range published is for reference; compensation will commensurate with experience.)

Application instructions:

Employment Agency License Number: 25S2944