Job Description

PRISM+ is Singapore's leading homegrown electronics brand, with a presence across key markets in Australia, Malaysia and the Philippines. The brand's mission is to make premium technologies accessible to the masses--disrupting established industries with innovation and value that goes beyond the product. PRISM+ was founded in 2017 as a direct-to-consumer (D2C) display technology specialist, where it quickly grew to become the number one monitor and smart TV brand in Singapore. Best known and loved for its affordable premium offerings and award-winning customer experience, the brand has expanded its offerings to include a wide range of affordable premium home electronics and appliances.
Join us at PRISM+ and become part of a journey where innovation meets impact, and every day offers a chance to shape the future of consumer technology. Discover a career where your ideas matter, your growth is nurtured, and together, we create a brighter tomorrow.
We are looking to hire a Store Manager to lead day-to-day retail operations, drive store performance, and create a strong customer experience. This role suits someone who is hands-on, data-driven, and passionate about delivering results through people and process.
Responsibilities

• Oversee daily store operations and ensure smooth execution.
• Lead, coach, and motivate the store team to meet sales and service targets.
• Track and analyse sales KPIs to provide weekly insights and action plans.
• Maintain store standards, stock management, and basic visual merchandising.
• Work with marketing and operations teams for promotions, POSM, and traffic-driving initiatives.
• Manage roster planning, staff performance, and store administration.
• Handle escalations and ensure high service standards.
• Optional scope: support events, in-store activations, or VM projects.

Requirements

• At least 1 year of retail experience.
• Managerial or supervisory experience strongly preferred -- ability to lead a team independently.
• Analytical, data-driven, comfortable with numbers (sales tracking, KPI monitoring, daily/weekly reporting).
• Operationally strong - able to run store operations end-to-end with minimal supervision.
• Driven and proactive - takes initiative, not reactive; able to spot problems early and close loops.
• Experience in events, visual merchandising, or mall coordination is a plus, but not required.
• Experience with POSM, store traffic drivers and promotions is a plus

Skills Required