Job Description

For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations.

Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others.

We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society.

Role Purpose

An exciting opportunity awaits for a skilled retail professional to join Aesop, a unique and innovative organisation with career potential.

We seek a conscientious and dedicated Store Manager; a character who will bring humour, diligence, and purpose to the role, while choreographing the daily activities of a team of Retail Consultants at our signature stores. This position is full-time with 5 working days a week.

Primary Accountabilities

Retail experience in management or assistant management of a store or counter is essential, as is the confidence to sell products requiring specialist knowledge and the willingness to embrace demonstration-based sales techniques.

The successful candidate will possess a high standard of attention to detail and be responsible for:

• Managing day-to day operation of the retail store.
• Ensuring all team members uphold and demonstrate Aesop\xe2\x80\x99s approach on customer service.
• Budgeting and implementing strategies to achieve sales targets.
• Review and analyse store sales against budgets and team performance on KPIs.
• Support Marketing in store-specific marketing campaigns.
• Managing and coaching a team of retail consultants.

What we are looking for

To be successful, you will have:

• Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives
• Commitment to fostering an inclusive and psychologically safe work environment
• Previous retail experience in management or assistant management of a store, preferably 3 years at least, with products requiring specialist knowledge and demonstration-based sales techniques preferably from the beauty industry,
• Outstanding communication and people management abilities,
• Strong Skin-care knowledge,
• Computer literacy (MS Office),
• Demonstrated problem solving skills,
• A genuine dedication to retail and the ability to work autonomously.

Aesop proactively seeks out smart, creative, passionate individuals who think laterally and are capable of delivering work of the highest standard. We place great importance on employee retention and development.

What\xe2\x80\x99s On Offer

We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering and matched giving programs. Employee benefits include \xe2\x80\x93

Flexible, hybrid working pattern

Generous product discount allowance and bi-annual complimentary product allocation

Paid volunteering allowance for all employees

Bonus opportunity based on personal, and business, performance

Suite of options to aid development, including complimentary access to LinkedIn Learning, in-house Product and Core skills training and study support opportunities

Access to employee assistance programmes, complimentary subscription to Headspace mindfulness app and summer hours options.

Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.

Aesop