Stores Supervisor

Singapore, Singapore

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Job Scopes

Responsible for the business performance and maintain high standard of service.
Create and execute plans for restaurant sales and profitability.
Build strong relationships with customers and serve as the main point of contact.
Respond to customer complaints.
Ensure positive customer service, taking appropriate actions to turn dissatisfied customer into return customer.
Provide effective leadership to the team.
Handle disciplinary issues, conducting Annual review and confirmation of staff.
Constantly review, evaluate SOP and suggest improvements to the management.
Ensure all employees adhere to the company\'s SOP.
Train & coach team members to ensure staff development.
Handle and control cashiering duties, daily sales collection, cashiers float and petty cash claims.
Perform banking duties.
Any other appropriate duties and responsibilities as assigned by Manager.

Job Requirement

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