Job Description

At FedEx Express, we believe that a connected world is a better world. We connect people and possibilities with our diverse portfolio of transportation, e-commerce, and business solutions. Today, our networks reach more than 220 countries and territories, linking more than 99 percent of the worlds GDP. FedEx is consistently recognized as one of the most admired brands in the world and one of the best places to work. Our people are the foundation of our success and the key to our future. At FedEx, we are as diverse as the world we serve. We leverage our diverse talents, experiences and ideas to be more responsive to customer challenges, spark creative solutions, and adapt to change. FedEx is an equal opportunity / affirmative action employer (minorities/females/disability/veterans) committed to a diverse workforce.
What can you expect as a FedEx team member?
Career Mobility and Development: When you join FedEx, youre joining a team with possibilities that literally span the worldxe2x80x94from opportunities for advancement and location transfer, to training and leadership programs.
Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.
Equal Opportunities
Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.
We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.
Strategic Program Management Manager
Who we are
At FedEx, moving the world doesnt only mean delivering for our customers around the globe. Moving the world is also about creating whats next. We are Team FedEx and we are 500,000+ people strong around the world. The work we all do comes down to one purpose: to provide our customers with outstanding experiences as we connect the world to whats next.
This isnt a place to get just a job. Here, you get a career for life. Its a place to enjoy constant change, growth, and progress in your career. Our willingness to innovate and transform is what keeps us at the forefront of our industry. With curiosity, inventiveness, and entrepreneurial spirit, we keep finding new and better ways to deliver results for our customers, for our people and for the planet.
Here, you will have the flexibility and empowerment to reimagine the new, spread your wings and see your impact. By doing so, we are motivated to be better together. And together, we will continue to drive and deliver excellence.
Our Values
We take pride in being a people-first company, where our employees feel safe, valued and respected. Our culture values empower us to deliver great results.
With one FedEx culture, we:
Take care of each other | Commit to do good | Own outstanding | Drive business results | Create whats next
Awards
xc2xb7 FedEx has consistently ranked among the top 20 in the Worlds Most Admired Companies report, published in FORTUNE magazine, since 2001
xc2xb7 Ethisphere named FedEx as one of Worlds Most Ethical Companiesxc2xae in 2023
About the Role:
We are seeking a highly motivated manager to act as a trusted advisor and execution partner to senior leadership. This role involves developing and driving strategic initiatives, challenging the status quo, and implementing innovative solutions to transform the business to deliver significant value. You will work closely with senior stakeholders to align on priorities, streamline processes, and ensure successful delivery of high-impact programs that shape the future of the organization.
What you will do
Strategic Leadership & Advisory:

• Collaborate with senior leadership to define and prioritize strategic initiatives.
• Act as a key advisor, challenging existing business and operational strategies to uncover opportunities for growth and improvement.
• Facilitate strategic white sheet sessions to reimagine processes and develop transformative solutions.

Program Governance & Execution:

• Establish and maintain program governance frameworks, ensuring clarity in roles, responsibilities, and decision-making processes.
• Oversee the execution of high-priority programs, monitoring progress, budgets, and risks to ensure successful outcomes.
• Identify and address interdependencies across projects, ensuring alignment with organizational objectives.

Process Optimization:

• Review and optimize commercial and operational processes, identifying inefficiencies and areas for improvement.
• Implement strategies to recharge key business processes and enhance performance, focusing on sustainable impact.

Stakeholder Engagement:

• Build and manage relationships with senior leaders and cross-functional teams, fostering alignment and trust.
• Serve as a central point of coordination, ensuring clear communication and seamless collaboration across the organization.
• Influence and align stakeholders to drive change and achieve shared objectives.

Data-Driven Insights & Reporting:

• Conduct in-depth analyses to track program performance, measure success, and provide actionable insights.
• Develop KPIs and dashboards to present findings and enable data-driven decision-making.
• Prepare and deliver high-quality presentations and reports to senior leadership.

Stakeholder Engagement:

• Build and manage relationships with senior leaders and cross-functional teams, fostering alignment and trust.
• Serve as a central point of coordination, ensuring clear communication and seamless collaboration across the organization.
• Influence and align stakeholders to drive change and achieve shared objectives.

You will be a great fit if you

• Education: Bachelors degree in business management, Marketing, Finance/Economics, Engineering or related analytical fields. MBA preferred
• Experience: 6-8 years experience in consultancy, strategic project/program management or in a similar capacity.
• Experience in a multi-national company and in working with different cultures and countries.
• Strong numerate acumen, strong project management skills. A good understanding of project/program management techniques and methods
• Demonstrate strong strategic and systemic thinking skills with the ability to challenge norms and foster innovation.
• Excel in stakeholder engagement, influencing senior leaders, and cross-functional collaboration.
• Thrive in dynamic, fast-paced environments, balancing multiple priorities with a focus on results

What you can expect
xc2xb7 Attractive remuneration package includes:
o Performance Incentive
o Medical and Life Insurance
o Allowance/s
o Career Growth and Personal Development
xc2xb7 Spread your wings and take ownership of your career with opportunities to advance through internal promotions, job rotations, training and leadership programs and cross-functional projects
xc2xb7 Complimentary 24/7 access to our learning platforms to support you in becoming who you want to be
xc2xb7 Work-life balance programs including hybrid work arrangement: WFH (work from home) and office
xc2xb7 Health & wellness, employee assistance, and rewards and recognition programs
xc2xb7 Special employee discounts on shipping, travel, and more
Our Commitment to Equal Opportunities
Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.
We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.
Interested to join Team FedEx?
Everyone at FedEx has a part to play. Its about coming up with smart solutions, remaining resilient in the face of setbacks, and going above and beyond to get the job done. And whether youre a business leader or delivery driver, youll be empowered to take responsibility and overcome each challenge in your own way.
If this role and working environment sound like a place you can thrive in, apply today and lets create whats next together.
Job Posting End Date: 2025-05-31