Job Description

ACCOUNTABILITIESRegulatory Compliance and Reporting: Support the implementation of regulatory standards and controls within SR processes; compile reports/documents necessary to support all regulatory reporting/audits.Centralised Services: Plan and execute activities necessary for the team to provide centralised services. These include Student\xe2\x80\x99s Pass (STP) processing, TransitLink PEI-Student concession card for eligible students, verification of qualification and processing of Personal Data Protection-related queries. Team Leads will also assign these activities to team members.Audits: Prepare and ensure readiness of documentations to support all internal and external audits on SR department.Student Records Management: Maintain student-related records, including document keeping, in accordance to established SR processes.SR Policies and Procedures: Provide and compile inputs to the review of SR policies and procedures to meet operational/annual review requirements.Continuous Improvement and Innovation: Recommend and implement improvements to SR processes to address new business requirements/user experience and in achieving operational efficiency.Budgeting: Monitor and manage the annual budget of SR department for budget items assigned by Supervisor and/or Managerial Leader.REQUIREMENTSBachelor\xe2\x80\x99s degree.At least 2 years of relevant working experience in higher education.Proven track records of collaborating with team in achieving results.Proficient in mentoring team members.Good communication and interpersonal skills.Possesses analytical skills in preparing and interpreting statistics.Proficient in utilising digital tools to enhance work effectiveness.Ability to plan, organise and time manage under pressure.Independent and resourceful; collaborate effectively with others to achieve goals.Meticulous and process-oriented.Good learning agility; constantly recommend improvements and capable of adapting to evolving job requirements.We regret that only shortlisted candidates will be notified.

Singapore Institute of Management