Job Description

Job PurposeThe Supervisor will be responsible for managing clients\' requests for transport services and follow through to communicate with internal and external resources to fulfil requirements. He/she would be the liaison person for clients and resource providers, including handling of billing and payment.ResponsibilitiesThe duties and responsibilities are as listed below. Note that the list is not comprehensive and related duties and responsibilities may be assigned from time to time.

• Able to understand clients\' requirements quickly and communicate with internal and external parties for the required resources
• Diligently monitor clients\' orders and coordinate with operations to ensure smooth execution of orders
• Liaise with clients and resource providers on billing matters and prompt payments
• Meticulous with numbers and competent with Excel
• Able to perform data entry duties and handle administrative tasks assigned
• Understanding of billing process preferred

Qualifications & Work Experience

• \'A\' level/Diploma or equivalent
• At least 1 year working experience in transport or logistics industry is preferred

SkillsTechnical skills include:

• Strong written and oral communication skills to interact professionally across functional teams and multiple levels within the organization
• Proficiency in Microsoft Office Excel, PowerPoint, and Word

Generic skills include:

• Excellent multitasking skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills
• Willingness to make calls outside office hours preferred

Leading Mobility Solutions & Services ProviderStrides Mobility is your leading mobility solutions and services provider. With close to 40 years of industry experience, operating and maintaining a wide and diverse fleet, we connect customers, drivers and vehicles to deliver technology-enabled solutions that are safe, reliable, inclusive and sustainable.About SMRT CorporationSMRT Corporation Ltd (SMRT) is a public transport services provider. Our primary business is to manage and operate train services on the North-South Line, the East-West Line, the Circle Line, the new Thomson East-Coast Line and the Bukit Panjang Light Rail Transit. This is complemented by our bus, taxi and private hire vehicle services.An exciting and rewarding career is waiting for you at SMRT. Join us and embark on a journey that matters. You Matter \xe2\x80\x93 we take care of you and your well-being. Your Work Matters \xe2\x80\x93 your ideas and contributions work towards building the future of our transport system and create positive impacts to the community. Your Development Matters \xe2\x80\x93 we offer diverse careers and learning opportunities for our people to grow you to the fullest of your potential.Come onboard the SMRT journey today.Vision
Moving People. Enhancing LifestylesCore Values
Respect, Integrity, Safety & Service, Excellence

SMRT Corporation