Our client is an International Fund Services focuses on alternative investment funds. As the business continues to grow, they are looking for Supervisor / Senior Officer Investor Service and the role is based in Singapore.
Key responsibilities:
Supervise Investor Relations/Transfer Agent team members to cover alternative client portfolios including hedge fund and private equity funds
Act as an escalation point, ensure a high level of service to both clients and Investors;
Oversee and approve capital activity including subscriptions, redemptions, capital call, distribution and fund transfers;
Coordinate with different internal teams such as Fund Accounting, Fund Operations, Legal, Financial Reporting, Tax, and Regulatory) to ensure processes and workflows are aligned to meet client needs
Supervise and train the team to perform all of the investor related services to the investment fund clients
Establish and build relationships internally and also externally with clients
Create an environment that motivates rewards and supports staff
Provide training to staff on various operational issues
Key requirements:
At least 4 years of Investor Relations/Investor Service/Transfer Agency experience in the fund industry
Good understanding of investor service/investor relations/transfer agent process in fund service/fund administration
Strong client management skills
Good communications and analytical skills
Interested parties please send your resume to
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