Job Description

Responsibilities

Oversee efficiency of operational processes Participate in strategic planning and goal-setting for various business functions, including IT and customer support Analyze business requirements and customer needs Research methods to improve operations and reduce costs Monitor and report on department performance Supervise and train employees Provide administrative support (e.g. updating inventory) Ensure compliance with company policies and regulation Must work on weekend and public holiday

Requirements

Previous experience as an operations supervisor or similar role Hands-on experience implementing operational processes Excellent project management skills Knowledge of operational principles and policies Organisational skills and attention to detail * Team leadership