Oversee front-of-house and kitchen operations, ensuring food quality, service procedures, and hygiene standards meet company standards.
Arrange staff shifts, provide guidance on new employee training, and enhance overall service quality.
Proactively address customer needs and complaints to ensure customer satisfaction.
Assist in setting and achieving sales targets, driving store performance growth, and ensuring efficient and smooth daily operations.
At least 3 years of experience in the restaurant industry, with management or supervisor experience preferred.
Familiarity with restaurant service procedures and food safety standards.
Strong leadership skills and the ability to effectively motivate a team.
Customer-centric, with strong service awareness and problem-solving skills.
Ability to work shifts, nights, weekends, and public holidays.
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