Job Description

Responsibilities

Team and project management:

Assign tasks, monitor performance, and ensure projects are completed on time and meet quality standards.

Guidance and development:

Mentor, train, and coach team members to improve their skills and performance.

Operational oversight:

Ensure the team maintains a safe and healthy work environment, approves work hours, and ensures great customer service.

Conflict resolution:

Address and resolve conflicts within the team.

Liaison:

Serve as the primary point of communication between the consulting team and senior management or clients.

Performance management:

Hold employees accountable for meeting performance expectations.
Requirements

Leadership and communication:

Strong leadership, excellent communication, and negotiation skills are essential.

Analytical and problem-solving skills:

The ability to interpret data, identify problems, and develop solutions is crucial.

Teamwork and collaboration:

Must be able to work effectively with others to achieve common goals.

Professional attributes:

A professional attitude, strong work ethic, and reliability are necessary.

Technical skills:

Proficiency in relevant software and data analysis tools is often required. *

Education and experience:

Typically requires previous leadership experience and a bachelor's degree. A master's degree or relevant certifications can be beneficial.