Job Description

A supervisor is

responsible for overseeing a team and the day-to-day operations of a department to ensure tasks are completed efficiently and effectively

. Key duties include assigning tasks, managing schedules, providing guidance and training, monitoring performance, and acting as a liaison between employees and upper management. They also handle employee issues, enforce policies, and ensure that projects meet company goals and deadlines.


Core responsibilities

Team leadership:

Motivate and guide a team, assign tasks based on strengths, and foster a collaborative and positive work environment.

Operational management:

Supervise daily activities, ensure operational equipment is maintained, and oversee tasks to meet schedules and project requirements.

Performance monitoring:

Evaluate team performance, provide feedback, and conduct training for new and existing employees.

Communication:

Serve as a conduit for communication between the team and senior management, providing performance updates and making recommendations.

Policy enforcement:

Ensure adherence to company policies, procedures, and safety standards. May also be responsible for handling employee disputes and disciplinary actions.

Scheduling:

Create and manage employee schedules, considering availability and staffing needs, and handle changes or emergencies.

Problem-solving:

Address and resolve issues that arise, including technical problems and interpersonal conflicts.
Required skills and qualifications


Proven experience as a supervisor or in a relevant role. Strong leadership and interpersonal skills. Excellent communication, both written and verbal. Ability to provide clear direction and motivate a team. Strong organizational and time-management skills. Knowledge of company policies and relevant industry regulations. Proficiency with basic software, such as Microsoft Office. * Problem-solving and decision-making abilities.