Job Description

PURPOSE

We are looking for a candidate who will be supporting the Southeast Asia Pacific's Supply Chain team. This is a full time internship, that will last for 6 months between January to June 2026, based in Singapore.

RESPONSIBILITIES

Provide timely and accurate responses to customer and logistics inquiries via email, and chat. Assist customers with order tracking, shipment status updates, and problem resolution. Coordinate with internal departments to resolve customer issues efficiently. Maintain accurate records of customer interactions and resolutions. Support logistics operations by performing administrative tasks such as data entry and report generation. Assist in developing and implementing customer service processes and procedures. Contribute to process improvement initiatives.

REQUIREMENTS

Proficiency in Microsoft Office Suite (Word, Excel, Outlook) Excellent verbal and written communication skills Strong customer service orientation and interpersonal skills Highly adaptable individual with good time management, organization and creativity Critical thinking, decision-making, and creative thinking
#LI-TLY



A family-owned industrial group, Socomec has been designing, manufacturing and selling electrical equipment: inverters, measuring stations, energy storage, switches, source switches... for over a century.
With extensive expertise in critical applications (industry, infrastructure, healthcare, data centers, energy and buildings) Socomec is an innovative player in the transition to energy and renewable energies.
With products and services distributed in 80 countries by more than 100 distributors, Socomec supports businesses for even safer, more flexible and more efficient energy.
Key figures: 12 production sites /30 Subsidiaries / 924M / 4400 Employees