Job Description

Organization

Group Trucks Operations

Position Description

GTO Service Market Logistics (SML) APAC is a part of Group Trucks Operations (GTO) being globally active in more than 40 locations delivering world-class operational excellence for our customers, based on smart logistics solutions we have. Our job is to develop, manage and optimise the Service Market supply chain for all Volvo Group brands.
SML APAC Region operates from six sites in the following countries: Australia, China, India, Indonesia, Singapore, South Korea, with the regional headquarters in Singapore. We are a team of approximately 300+ engaged colleagues doing our most every day to support our customers, colleagues, and partners. We continuously aim to have a safe, caring, and learning organisation that gives one an excellent opportunity to work globally, focusing on the toal supply chain from supplier to customer. Furthermore, we strive for an innovative and attractive workplace and exercise the Volvo Group Leadership Principles and Volvo values in day-to-day life.
With us, you, as incumbent of the position, can push your professional skills and drive change together with committed people. We are in an exciting transformation phase - come, learn and create a new future with us!

THE POSITION: SUPPLY CHAIN SPECIALIST
We are looking for a self-motivated individual who is highly analytical, proactive and enjoys working with processes. You will possess the ability to communicate clearly and effectively using factual data. You are a forward thinker, a team player with growth mindset, adaptable to change and able to keep up in a fast-paced demanding environment. This role is within the Order & Shipping regional function reporting to the Director, Order & Shipping APAC.

THE MISSION
The position holder will play an active role in the dealer "Order to Delivery" process to improve the end-to-end customer experience by focusing on shortening the Order to Delivery flow and deploying optimised processes in line with the Volvo Operational Concept (VOC) particularly as it relates to our Service Center work.
The position will also take the specialist role and contribute to the capability development initiatives in Sustainability and Electromobility.

SCOPE

• Champion the Order to Deliver process across SML APAC sites and be a catalyst to attain high level of customer satisfaction.
• Initiate, develop, and drive prioritised improvement/development initiatives connected to Dealer Order behaviour.
• Support the development of the Order & Shipping function referring to Volvo Operating Concept (VOC) as a guide.
• Secure good alignment and collaboration with Supply Planning/Refill team when it comes to ETA and Back Order Recovery.
• Align with all connected functions within and outside GTO SML to improve overall delivery process and goals. Maintain a good visualisation of related connections.
• Lead cross-functional activities as an individual or in teams depending on the size/scope of the initiative.
• Prepare process and value chain analysis to support problem-solving and decision making.
• Represent APAC region when it comes to system functionality including development of tools and enhancements connected with global solutions.
• Drive development of sustainability in our supply chain flow, such as initiatives like landfill-free certifications for all APAC sites, CO2 reduction, etc.
• Take active role in upskilling electromobility in the APAC region. This is by connecting APAC region with right stakeholders around electric vehicles, battery management and competence development.

OTHER RESPONSIBILITIES

• Actively participate in Order & Shipping APAC management team and drive the performance reporting on behalf of the region.
• Lead or support ad-hoc improvement work where a specific scope or skill set is deemed necessary as determined by Director, Order & Shipping from time to time.
• Represent SML APAC in connected Order Office activities alongside Distribution Center representatives.
• Support the Director, Order & Shipping with regular meeting materials and administration as necessary i.e. Order & Shipping Network calendar and agenda, business review materials, as well as SML APAC Sustainability journey.

CRITICAL COMPETENCIES

• Positive attitude and a willingness to continuously develop and learn
• Ability to work independently and escalate issues effectively when required
• Exceptional analytical skills with ability to visualise and communicate findings
• Experience in AS400 (VIPS) or SAP environments
• Proven data management skills and experience with relevant applications e.g. Office 365 including Power Apps, Power BI, QlikView/Qlik sense or similar
• Excellent people skills and a strong communicator with a willingness to work cross-functionally
• Open to change and comfortable with problem-solving tools and application of continuous improvement
• Cross-functional mindset and is a strong communicator having good influencing skills, also able to create trusting relationships irrespective of cultural differences and geographical distance
• Strategic thinking and strategic mindset: Drive Order & Shipping roadmap activities connecting Order & Shipping network
• Active learning mindset on new/emerging technologies such as electromobility

QUALIFICATIONS

• Diploma or Degree in Supply Chain Management, Logistics or having relevant working experience
• Minimum 5 years of experience in a similar role
• As all documentations are in English, proficiency in the English language is required

Functional Area

Logistics

Travel Required (maximum)

Occasional Travel

About us

The Volvo Group drives prosperity through transport solutions, offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase our customers\' uptime and productivity. Founded in 1927, the Volvo Group is committed to shaping the future landscape of sustainable transport and infrastructure solutions. Countless career opportunities are offered across the group\'s leading brands and entities that share a culture of Trust, Passion, High Performance, Change and Customer Success.
www.volvogroup.com/career.

A new era is here. Technologies such as big data, automation and artificial intelligence are changing the way we look at manufacturing and logistics. Volvo Group Trucks Operations is the organization responsible for truck manufacturing and logistics within the Volvo Group and is shaping future industries.

Volvo Group Trucks Operations encompasses all production of the Group\'s engines and transmissions as well as the production of Volvo, Renault and Mack trucks. The organization is also responsible for spare parts supplies to the Group\'s customers and for designing, operating and optimizing logistics and supply chains for all brands. Together, Volvo Group Trucks Operations represents 30,000 employees at 30 plants and 50 distribution centers across the globe. Our global industrial footprint offers an opportunity for an international career in a state-of-the-art industrial environment, in which continuous improvement is the foundation. Join our teams as well!

Employment/Assignment Type

Regular

Last application date

28-Jul-2023

Arquus