Support Consultant
SG, Singapore
Job Description
Duties and Responsibilities
Provide first and second-level functional and technical support to customers end-users regarding Dynamics 365 Business Central and Dynamics Sales Hub (CRM), including troubleshooting issues and resolving inquiries. Liaise with Technical Consultant on issues with customizations / company addons Document and track support requests and resolutions using a ticketing system. Liaise with Principal (Microsoft) on issues with software Introduce/Recommend addons / change requests to customer to help them in their daily work or resolve their issueRequirements
Detailed Knowledge of Entry of Mid Tier ERP/CRM Solution - Business Central will be a major plus, D365 Sales Hub will be a major plus, but not required Possess Good Accounting and business workflow knowledge and/or IT database knowledge Able to work in an organized manner, following company SOP Excellent problem-solving and troubleshooting skills. Strong communication and interpersonal skills. Good listening skills Love Technology * Minimum Diploma in Accounting or IT
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Job Detail
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Job IdJD1544918
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSG, Singapore
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EducationNot mentioned