Job Description

JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
DUTIES & RESPONSIBILITIES
Administration
To review all incoming feedback and ensure follow-up actions are taken especially on complaints.
To vet/prepare all outgoing correspondence and minutes of meetings.
To prepare weekly/monthly meeting documents.
To input daily utilities consumption and any relevant data needed to produce reports for immediate superior.
To organize social events & meetings.
Any other task assigned by Manager
Operational Matters

• Initiate & assist awareness campaigns for green initiatives, environmental and water management programmes;
• Liaise closely with Tenants on Reduce, Reuse and Recycle strategies and initiate program with Tenants' participation that are aligned with the corporate policy targets;

To assist & review, and if necessary, recommend and implement changes to operations procedures.
To assist & set and define standards required of non-maintenance matters, such as security guards and cleaners' uniforms, management office, work place security, cleaners' store, etc.
To review all areas regularly to determine whether cost - saving measures can be implemented without compromising on quality, durability or effectiveness.
To set up a monitoring system to track repairs and replacements for regular update/check and control for any excessive occurrence.
To monitor and detect any irregular utilities consumption and take appropriate actions when necessary.
To follow up on matters after meetings.
To review procedures on imposition of fines against contravention of House Rules by contractors or tenants.
To set up inspection schedules on defects, cleanliness and other term contract works.
To liaise with Property Executive (M&E) and tenants on matters related to M&E services.
To arrange for handling of emergency situations such as power failure, burst pipe, gas leaks etc.
To review and update House Rules & Site Supplement if necessary recommend.
To attend meetings with clients, term contractors or ay other meetings as assigned by the Immediate Superior and to record and put up minutes.
To prepare and submit all necessary documents to Building Construction Authority (BCA) or any relevant authorities as needed.
To keep updated records of all those warranties that are still in force.
To conduct daily checks to ensure that the common areas are maintained like cleaning, landscaping, etc.
To conduct regular inspections with the term contractors (cleaning, pest control, fire protection system, lift, etc) to ensure that the services are carried out / maintained to the standard set by the Management and or the authorities.
To conduct daily checks on common property whether or not maintained by a term contractor to ensure their soundness and proper maintenance.
To inspect/supervise/test plumbing fittings periodically to uncover any defects, by-pass timers and controls periodically to turn on lights to check for defective ones.
To propose / recommend improvement, repairs and upgrading works when appropriate and ensure that such are carried out properly when approved.
To monitor and furnish regular reports on any intrusions, irregularities or unsafe practices.
To assist & set procedures and contact numbers of persons to be contacted for dealing with emergency situations such as burst pipe, fire, power failures, structural damage, etc.
Knowledge in M&E will added advantage
Any other task assigned by Manager
Tenancy Management
Help coordinate tenant move-ins and move-outs.
Build positive relationships with co-workers, clients and tenants.
Respond to tenant needs and maintain positive relationships and high retention levels with all tenants.
Liaise with tenants on repairs and maintenance works
Tenancy Fit out works
Any other task assigned by Manager
Energy Management
To assist and monitor utilities consumption and take corrective measure if necessary for any irregularities.
To assist and review and recommend for approval cost-saving or cost-effective measures to reduce consumption.
Emergency Situation
To lay down procedures and contract numbers of persons to be contacted for dealing with emergency situations such as pipe burst, fire, power failures, structural damage, etc.
To ensure the implementation and maintenance of the OMS system in accordance to establish organizational standard.
Reporting & Budgeting
Prepare accurate, timely and complete reports, including monthly performance reports and variance reports for review by senior management
Assist in preparation in annual budgets and quarterly reforecasts relating to the operating expenditure under your charge.
Manage all accounts payable for the property, including collection, routing and approval of invoices
Respond to problems and concerns and ensures compliance with rules and regulations
ACCOUNTABILITIES
Successful completion of scheduled activities. Deal with complaints diligently and tactfully. Ensure that a high level of professionalism and customer service is maintained at all times.
Any other task assigned by Manager
Location:
On-site -Singapore
If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!
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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
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For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .
Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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Skills Required