Job Description

Singapore, SingaporeCompany: Singtel GroupNCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.We\'re searching for a Svc Delivery Executive, Svc Ldrship to be part of our diverse team of talents here at NCS!If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!OverviewBusiness used to rely on technology, now business is technology, and customer experience is the IT experience. Navigating and harnessing this digital transformation quickly is how to get ahead but it comes with challenges. NCS designed to help accelerate digital transformation by making Hybrid IT simple and powering the new way of operations. By leveraging NCS\'s strength in infrastructure, partner ecosystems and end-to-end lifecycle experience, solutions are optimized supporting unique business demands.The Transformation Office brings together a creative workforce that innovates and revolutionise our workplace & customers\' experience. We imbue a culture of commitment to operational excellence, collaboration, people development, and creative thinking. We inspire an outcome that transforms and modernised the way people live and work.This role will be required to support wide range of business operations activities to deliver the Transformation office\'s goals and commitments. He/She needs to have a good understanding of the end to end business and delivery life-cycle and will be required to collaborate across business units and functional teams to execute operational activities and oversees the P&L of projects to ensure that delivery in accordance with contractual agreements. He/She will also support the business and report analysis requirement, as well as drive process improvements, automation and enhancements to improve performance & efficiency that is critical in our business growth & work productivity.What we seek to accomplish together:

• Supports business operations & project management for assigned areas and workstreams.
• Supports P&L forecasting, revenue & margin management for selected complex projects.
• Engage & drive cross functional units discussion and vendor management to support business and delivery activities and collaborates with functional team to drive resolution of operational issues.
• Supports P&L forecasting for the business units by processing, collecting, & consolidating data from different stakeholders.
• Create and maintain regular reports, dashboards, and archival of documentations
• Design and Implement new or specified changes to processes and drive automation to improve productivity
• Drives continuous process, data refinement & improvement by performing analysis to trends & issues, develop insights & recommendations,
• Develop and enhance business measurement & metrics, and track effectiveness of changes

A little bit about you:

• Good understanding of business and sales processing tools, systems and practices
• Good management & administrative skills, proofreading and information management
• Good analytical, statistics and problem-solving skills.
• Good written and verbal communication skills
• Proficient with standard word processing, spreadsheet, and presentation software applications
• Strong written and verbal communication skills
• Proficient in English and local language.
• Fast learner, agile and adaptive to manage different workloads
• Ability to effectively communicate issues and negotiate resolution with stakeholders

We are driven by our AEIOU beliefs-Adventure, Excellence, Integrity, Ownership, and Unity-and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.Together, we make the extraordinary happen.Learn more about us at ncs.co and visit our LinkedIn career site.We handle all profiles with the highest level of confidentiality.

Singtel