Job Details

Location Singapore Salary Competitive Salary Job Type Permanent Ref BH-179016 Contact Grace Tham Contact email

Email Grace Contact phone

+65 6692 0744 Posted about 2 hours ago

About the Department:
The Bank\xe2\x80\x99s Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

They have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting their regional subsidiaries and the branches around the world. They operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Their Operations divisions provide transactional customer services for their businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Job Responsibilities:

Requirements Analysis & Elicitation

• Collaborate with BU Specialists to elicit and review business requirements
• Analyse and document the "to be" business and operations processes based on the agreed requirements and / or function points, perform impact assessment
• Responsible to analyse and define detailed functional and non-functional requirements based on business requirements
• Monitor and manage risks /issues related to requirements and scope creep
• Write business functional release notes and contribute to deployment plan

Team Collaboration

• Transition functional and non-functional requirements to System Analysts, and ensure a clear and complete understanding of the requirements
• Work with Test Manager to translate business requirements into test scenarios
• Facilitate / provide "Train the Trainer" on application enhancements
• Maintain up to date knowledge base related to application features and processes (subject matter expertise)

Testing & Scope Management

• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)
• Perform impact assessment and estimation for Project Change Request

Job Requirements:

• Strong business domain knowledge in banking
• Bachelor\xe2\x80\x99s degree in engineering/ business
• Asset Management domain is preferred. If not, experience in wholesale banking, insurance and payments are good.
• Experienced in Business Analysis
• Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives
• Understanding of technology, Digital Banking and operational processes across functions / departments in the bank/market.
• Resourceful team player
• Familiar with change management processes and project management fundamentals
• Strategic forward thinking approach to challenges with outstanding communications, influencing, negotiating and persuasion skills
• Passionate, diligent and resilient individual with ability to thrive in ambiguity
• Experience in scoping and evaluation \xe2\x80\x93 Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
• Minimum 15 years of relevant banking and/or consulting experience

Reg No. R1442448
BeathChapman Pte Ltd
Licence no. 16S8112