Job Description

SVP, KYC Operations, Group Retail

Posting Date: 17 Aug 2023

Location:
Singapore (City Area), Singapore, 048624

Company: United Overseas Bank Ltd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

The Transformation & COO Office is the enabler to achieve the business goals across the 3 business units of Group Retail - Personal Financial Services, Business Banking and Private Banking.
Group Retail has 13 strategic programs that cover customer touchpoints (digital and omnichannel), core product capabilities (cards, wealth, business banking) in addition to data and productivity programs. Each program has embarked on the new ways of working which is on the journey to develop empowered, cross-functional teams.
The Transformation Office is the central role that maintain the cadence with each program, and brings together the interdependencies across programs.

Job Responsibilities

• Oversees operational performance, i.e., cost, business outcomes and operational & AFC risk. Leverage best practices and operational efficiencies across the AML processes (Ongoing Review, Trigger Review, Name Screening and Exit Management)
• Ensures consistent translation, application and fulfilment of the policies, ensures SLAs are met and backlogs are remediated in a timely manner, manages operating metrics. Drives team productivity across the various AML processes
• Continuously reviews existing processes for opportunities to improve effectiveness and efficiency. Manages the effective communication and execution of the strategy
• Improves allocation of resources and realises synergistic opportunities for the function
• Reviews audit reports, compliance reviews, and QA reports and take appropriate action regarding any significant findings
• Works with other members of the Group Retail Management and respective stakeholders, to create an appropriate vision and long term strategy that proactively addresses changes in the industry, company and regulatory environment
• Maintains ongoing communication with Group Compliance to ensure any impact on the AML operations team is planned for
• Stays informed about changes in regulations and engages Group Compliance for implementation support
• Defines the technology strategy for AML Operations and works with Group IT on delivering against that strategy
• Provides timely updates on ongoing activities including significant plans, progress, issues and successes to relevant stakeholders
• Establishes effective reporting disciplines and provides reports and presentations to senior management on significant issues
• Manages the GR-AML Operations, including defining individual roles/responsibilities/goals; hiring; promotions; performance reviews etc. Ensures staff concerns are addressed and team members are given career advancement opportunities in order to maintain high morale and limit attrition
• Defines and delivers strategy for AML Operations effectively and efficiently with adequate governance around risk and cost
• Establishes and leads an effective, high performing team through communication, performance management, and development planning and reward/recognition practices

Job Requirements

• 10-15 years experience in anti-money laundering and banking operations at a peer institution
• Strong domain knowledge in AML and Sanctions (other Fin. Crime risks are a plus)
• Strong experience in managing banking operations and driving operational excellence (incl. managing a large team including budgets, people strategy and driving efficiency and effectiveness gains)
• Strong knowledge of the latest financial crime investigation processes and methods
• Understanding of MAS current and future expectations
• Experience engaging with and influencing Senior Management on financial crime and operational issues
• Exceptional interpersonal, communication and stakeholder management skills

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate\'s age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a difference.

Competencies

1. Strategise
2. Engage
3. Execute
4. Develop
5. Skills
6. Experience

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