Job Description

SYSTEM ANALYST - Digital Banking

SKILLS REQUIRED

Good understanding of digital banking products and system interactions Extremely detail-oriented Understands the business requirements and has the ability to translate high-level requirements into detailed documentation within the organisation's context Ability to evaluate and analyse existing technical system interactions, and uncover areas for improvements Ability to envision and design end to end system solution design keeping an eye on the details Ability to analyse / identify how a process design change might impact downstream system interactions Ability to gather critical technical information from meetings with various stakeholders and producing useful technical documentation Ability to communicate and clarify system / technical requirements with developers, testers and other key stakeholders from business, operations and technology functions Ability to identify and clearly document system dependencies Excellent technical / documentation / analytical skills Ability to work in an Agile delivery environment - adopting agile behavior and tools Ability to develop, review and update project plans, resources, budgets and timeframes. Drive the data, design and solution discussions with vendor, technology team and user groups. Directly lead and manage a team of technical teams comprising developers, technical analysts with focus on delivering banking systems and solutions Responsible for the successful execution and technical delivery of projects that meet scope, timeline and budget Stakeholder and relationship management, including escalation, expectation, conflict, scope changes Partner with solution and enterprise architects to deliver technical innovations in support of emerging business needs and to progress these ideas from concepts to working solutions Plan project efforts to upgrade, enhance and maintain systems at supported release levels Identify and raise risks and issues affecting the project, including financial or operation and proactively managing them, with timely escalation to relevant parties where necessary. Drive the testing strategy and manage the testing cycles, ensuring all critical and high defects are resolved within the testing cycle. Manage relationships across all business lines and with external parties, ensuring timely delivery of assigned activities. Organise and chair governance meetings, including preparation of meeting materials and minutes. Ensure work deliverables are in compliance with bank policies and regulatory requirements. Directs the offshore squad in making day-to-day decisions and conflict resolution

Job Requirement

Strong record of deliveries i

n Digital Banking solution

At least 1 year of experience in driving technical / system requirements lifecycle - From abstract product vision all the way to detailed system / technical requirements Strong business and technology knowledge on

Consumer banking products

and services such as Retail and consumer Banking,

Credit/Debit Cards, ATM and Payment systems, Internet and Mobile Banking.

Able to verify that the user requirements are achievable and support business users during UAT and post-implementation phases. Collaborate with IT teams to resolve issues. Work with Solution Architects and system teams to produce high quality deliverables. Strong organisation skills and a clear communicator Good understanding on technology stacks and architecture layers. Experience in both Waterfall and Agile delivery (SCRUM). Strong organizational and leadership skills.

Ref. code
347718-en_US
Posted on
17 Nov 2025
Experience level
Experienced Professionals
Contract type
Permanent
Location
Singapore
Business unit
FS
Brand
Capgemini
Professional communities
Data & AI