Job Description

Job Function
Information Technology
Job Summary
The Engineer - Infrastructure (Information Technology) assists with infrastructure planning, design, operations and maintenance. He/She assists with technical infrastructure performance analysis to identify problems and risks, makes improvement recommendations and supports the implementation of preventive solutions. He/She follows procedures, processes and quality standards and takes appropriate corrective action in response to readily identifiable infrastructure problems and incident. He/She is required to be on standby with on-call availability with varied shifts including nights, weekends and holidays.
He/She displays a natural curiosity for investigating issues and applying an analytical approach to solutions development and implementation. He/She possesses high service standards and communicates effectively key infrastructure changes to stakeholders and management.
Job Responsibilities/Key Tasks(External)
Support infrastructure planning and design

• Assist with the planning and design of infrastructure systems
• Assist with the documentation of infrastructure design and planning activities and decisions

Support infrastructure operations

• Perform infrastructure operations activities such as installations of infrastructure systems according to design specifications
• Align infrastructure operations with agreed service agreement standards

Maintain infrastructure

• Perform activities related to ongoing maintenance of infrastructure
• Assist with the implementation of agreed infrastructure changes and maintenance routines

Optimise infrastructure performance

• Perform ongoing tuning and optimisation of infrastructure hardware and software components such as updates and upgrades
• Participate in infrastructure development activities
• Assist with infrastructure testing and implementation
• Gather performance and data usage statistics for capacity planning and reporting
• Assist with piloting of new tools, technologies, and/or processes

Resolve infrastructure incidents

• Perform problem and/or issue identification and resolution
• Assist with the simulation of user problems to resolve operating difficulties
• Follow up with users to ensure problems or issues have been resolved
• Recommend system modifications to reduce user problems

Job Requirements
Professional Qualifications & Relevant Experience

• Bachelor's Degree (or equivalent professional qualifications) in a relevant field
• 2-3 years of relevant experience will be preferred

"This job is in partnership with the Employment and Employability Institute Pte Ltd ("e2i").
e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.
By applying for this role, you consent to ST Logistics's PDPA - and e2i's PDPA - . "

Skills Required