Job Description

Systems Engineer
Skillset Category Common
Mandatory Skills Windows Server 2019
Preferred Skills Nutanix HCI, Hyper-V, Veritas NetBackup (NBU), System Center Operation Manager 2012 (SCOM), SolarWinds, Red Hat Linux, System Centre Configuration Management (SCCM), Hitachi SAN Storage
Brief Please advise JD for the role.

• To provide Maintenance and Operation Support for Data Center Common Infra Structure

• Assess & implement SR/CR within the stipulated SLA

• Provide supporting documentation, reports, and other information to management

• Support and verify the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs.

• Shall ensure that the System Software, inclusive of operating system, its associated system software and all attached components are operational at all times

• Assist in problem/incident resolution and determination

• Shall work with equipment vendors, service providers, system integrators and any necessary parties to analyse, troubleshoot and resolve all system-related problems so as to restore the system to operational ready state

• Shall promptly notify the Customer of any new vulnerability released by equipment /software vendors or any security advisory that affects the Customer system

• Shall obtain the updates and patches for all vulnerabilities from the equipment /software vendors and ensure that these updates/patches are tested and implement them on the affected system upon the Customer's approval and time stipulated by the Customer