Job Description

Kacific is a next-generation broadband satellite operator, headquartered in Singapore. Its purpose is to make a rapid and lasting difference to the people of Asia Pacific by providing high-quality, low-cost satellite broadband connectivity that will enable critical healthcare, education, and government services to reach unserved and underserved rural communities.Founded in 2013 by a core team of senior satellite professionals, Kacific is backed by a group of investors with global telecommunications and infrastructure experience. Our first Ka-band high throughput satellite, Kacific1, was launched in 2019 to stream high-speed, low-cost, ultra-reliable broadband to rural and suburban areas of the Pacific and Southeast Asia.The Systems and Automation Intern will play a key supporting role in enhancing operational efficiency and ensuring seamless ticketing processes for our services. The intern will support the NOC teams mission across the region.Key Responsibilities:1. Systems Evaluation and Enhancement:

• Assist in evaluating tools and systems to enhance operational workflows.
• Support system transitions, ensuring alignment with operational needs.
• Contribute to the configuration and setup of systems to meet team requirements.

2. Workflow Improvement:

• Analyze existing processes to identify opportunities for improvement.
• Propose and implement enhancements to streamline operations and reduce inefficiencies.

3. Data Reporting and Automation:

• Develop processes to improve the accuracy and efficiency of data reporting.
• Automate routine reporting tasks to save time and ensure consistency.

4. Documentation and Knowledge Sharing:

• Create comprehensive guides and documentation to support team operations.
• Explore innovative solutions to enhance team knowledge-sharing capabilities.

5. Team Collaboration:

• Partner with team members to address operational challenges.
• Provide regular updates on progress and key findings to stakeholders
• Any adhoc tasks and duties as assigned.

Requirements:

• Currently pursuing a degree or diploma in Information Technology, Computer Science, or a related field.
• Familiarity with ticketing systems (experience with any major platform is a plus).
• Basic programming or scripting skills (e.g., Python, JavaScript, or similar) for automation tasks.
• Strong analytical and problem-solving skills.
• Effective communication and documentation abilities.
• Eagerness to learn and adapt to new tools and technologies.
• Experience with reporting tools or data visualization platforms.
• Knowledge of chatbot technologies and integrations.
• Prior experience with process automation or workflow optimization.

Application InstructionsPlease apply for this position by submitting your resume to , with the 'Systems and Automation Intern' job title indicated in the subject header.
Kindly note that only shortlisted candidates will be notified.

InternSG