Job Description

Key Responsibilities

Project Implementation

Lead or contribute to the rollout of turnkey solutions for public sector clients. Set up, configure, and validate IT and telecom platforms, ensuring proper handover into operations. Carry out OS hardening, patch management, and vulnerability fixes based on compliance benchmarks (e.g. CIS). Draft technical guides, security checklists, and troubleshooting notes.

Operations & Support

Provide rotational 24/7 support for high-availability systems. Diagnose and resolve escalated issues across servers, networks, and firewalls. Conduct vulnerability testing and apply remediation in line with policy. Work closely with global vendors to manage escalations and technical updates.

Stakeholder Engagement

Serve as the technical point of contact for clients, aligning solutions with requirements and constraints. Deliver workshops, technical briefings, and compliance reviews. Liaise with vendors on integration, upgrades, and security advisories.

What We're Looking For

Education

: Diploma or Degree in Engineering, Computer Science, or similar field. Specialisation in Cybersecurity, Software/Communications Engineering, AI, or Data Analytics is an advantage.

Certifications

: CCNP, RHCE, VMware VCP, CISSP, CEH, OSCP, Fortinet NSE, Palo Alto PCNSE, AWS, or CKA are highly valued.

Systems

: Strong hands-on experience with Linux (RHEL, CentOS, Ubuntu) and Windows Server; knowledge of CIS benchmarks and patch compliance.

Networking

: Familiar with Cisco/Dell switches (L2/L3, VLANs, routing, spanning tree, BGP); solid troubleshooting of TCP/IP environments.

Security

: Practical exposure to Fortinet or Palo Alto firewalls (VPNs, NAT, security rules, threat prevention); able to run and remediate VAPT.

Compliance

: Awareness of IM8, ISO27001, PDPA, and government guidelines; experience preparing audits or compliance reviews.

Virtualisation & Cloud

: VMware, Hyper-V, or OpenStack; containers (Docker/Kubernetes/Tanzu) and public cloud (AWS/Azure) beneficial.

Databases

: Exposure to MySQL, PostgreSQL, or Oracle.

Soft Skills

: Strong analytical approach, clear communicator across technical/non-technical audiences, team-oriented yet self-driven.

Others

: Able to support on-call requirements and open to occasional travel.


Talents@Work Pte Ltd (21C0501)


Gerald (R1656856)