Job Description

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. JR30364 Systems Engineer Responsibilities and Tasks: You will work regularly with Micron’s Business Units to ensure solutions meet or exceed business requirements. You will be expected to suggest, promote, and leverage published standards to minimize environment complexity and ensure regulatory as well as license compliance. You will have the opportunity to travel to other Micron sites as well as technology conferences and trainings. As part of your responsibilities you will be required to:

• Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, hardware and AV systems
• Asset management and vendor management
• Troubleshoot operational issues, escalations and resolve business partner issues in a timely manner with strong collaboration and care for business priorities.
• Maintain internal infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments
• Collaborate with business teams and other IT teams to ensure effectively manage identities and access privileges
• Identify, design and implement solutions for new and improved processes and provide a clear picture of possible outcomes
• Interact with the help desk and other teams to assist in troubleshooting, identify root cause, and provide technical support when needed
• Own and support continue improvement plans for solution health and Operational health
• Work in a shift based rotational schedule
• Participate in the on-call rotation for 24x7 support.
• Ability to learn and use multiple utilities and tools that help with Operations monitoring and alerting
• Participate and learn new solutions through condensed knowledge transfer sessions
• Maintain support documentation, including FAQs, Knowledge Articles, On-call Guides, Run Books, etc.
• Excellent communication skills, with an emphasis on the ability to discuss technical issues with both technical and non-technical people.
• Excellent organizational skills and the ability to see solutions to their conclusion
• Ability to define, document, and communicate requirements in business-relevant language
• Ability to be self-directed and a fast learner and flexible to support new technologies and legacy applications.
• Ability to react to high-pressure dynamic changing environments
• Strong problem solving and analytical skills on Windows, Linux and AV systems

About Micron Technology, Inc. We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all . With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.

To learn more, please visit micron.com/careers

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Please note that in order to assist in providing a safe and healthy workplace for all Micron team members, new employment offers for jobs based in India, Malaysia, Singapore, and the U.S., are contingent upon the applicant’s provision of a copy of their COVID-19 vaccination document to Micron on a confidential basis prior to their scheduled start date confirming that they have completed the COVID-19 vaccination process, subject to any written request for medical or religious accommodation and to the extent permitted by applicable law.

To request assistance with the application process and/or for reasonable accommodations, please contact hrsupport_in@micron.com Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards. Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.