Job Description

What the role is:Work closely with various stakeholders as part of IT infrastructure and services team to design, manage and maintain cloud and IT services.What you will be working on:

• Lead projects and collaborate with stakeholders to gather requirements and propose the appropriate cloud hosting options for new ICT systems including COTS.
• Support the organization\'s Cloud Migration Plan to migrate existing on-premises ICT systems (including Schools\' ICT systems) to the Cloud.
• Plan, design, and setup infrastructure and resources in NYP\'s Cloud environment.
• Administer NYP\'s Cloud infrastructure such as EC2/S3/ELB/CloudWatch/Systems Manager, etc in compliance with prevailing security policies and guidelines.
• Explore and leverage Singapore Government Tech Stack (e.g. DevSecOps, CI/CD, etc) and other new technologies/solutions where applicable.
• Provide centralized administration and management of endpoint devices including monitoring with endpoint security controls such as antivirus management.
• Seek and analyse root causes of issues and collaborate with technical teams from various domains and vendors in providing solutions.
• Manage the procurement and maintenance renewals of hardware, software and service subscriptions for End-user Computing systems and services.
• Analyse, develop and communicate the technology deployment process, seek feedback from stakeholders and make continual improvement in the operations phase.
• Tracking of Store Inventory and issuing of equipment.

What we are looking for:

• Relevant qualification in Computer Science, Information Systems, Computer Engineering or related discipline.
• At least 3 years of relevant experience in End-user Computing environment and familiar with systems, OS and technologies in the following areas: Anti-virus, Disk encryption, patch management, Windows 10 desktop management tools, Windows GPOs, AD/AAD
• Experienced in Service Desk management processes, end-user device deployment planning, tracking of issues & resolution follow-through.
• Possess Microsoft 365 & Office 365 domain knowledge to drive Digital Workplace transformation.
• At least 3 years\' experience in Amazon Web Services (AWS) Cloud administration
• Certification as an AWS Solutions Architect Associate, AWS SysOp Administrator or other cloud-related certifications would be an added advantage
• Candidate should possess relevant skills in one or more of the following areas:

o IaaS/PaaS/SaaS for cloud hosting options
o 3-tier server architecture for the hosting of applications
o Distributed networking including TCP/IP, DNS, SMTP and HTTP
o Microsoft Windows Server and/or Red Hat Enterprise Linux
o PowerShell/YAML/JSON/AWS CLI scripting

• Candidates with experience and qualities in the following areas will be strongly considere

o Strong presentation and communication skills, both written and verbal
o Strong analytical, conceptualization and problem-solving skills
o Ability to effectively engage stakeholders in understanding business needs
o Experience in managing projects and vendors
o Ability to adapt to a fast-paced environment
o Ability to work independently and collaboratively in a teamAbout Nanyang Polytechnic:Nanyang Polytechnic is committed to providing quality education and training to prepare our graduates for life and work, equipping them to contribute to the technological, economic and social development of Singapore. Nanyang Polytechnic will harness our resources and expertise to offer manpower development programmes and services to business and industry in support of Singapore\'s national development.

Nanyang Polytechnic