Job Description

[What the role is]Work closely with various stakeholders as part of IT infrastructure and services team to design, manage and maintain cloud and IT services.[What you will be working on]

• Lead projects and collaborate with stakeholders to gather requirements and propose the appropriate cloud hosting options for new ICT systems including COTS.
• Support the organization\xe2\x80\x99s Cloud Migration Plan to migrate existing on-premises ICT systems (including Schools\xe2\x80\x99 ICT systems) to the Cloud.
• Plan, design, and setup infrastructure and resources in NYP\xe2\x80\x99s Cloud environment.
• Administer NYP\xe2\x80\x99s Cloud infrastructure such as EC2/S3/ELB/CloudWatch/Systems Manager, etc in compliance with prevailing security policies and guidelines.
• Explore and leverage Singapore Government Tech Stack (e.g. DevSecOps, CI/CD, etc) and other new technologies/solutions where applicable.
• Provide centralized administration and management of endpoint devices including monitoring with endpoint security controls such as antivirus management.
• Seek and analyse root causes of issues and collaborate with technical teams from various domains and vendors in providing solutions.
• Manage the procurement and maintenance renewals of hardware, software and service subscriptions for End-user Computing systems and services.
• Analyse, develop and communicate the technology deployment process, seek feedback from stakeholders and make continual improvement in the operations phase.
• Tracking of Store Inventory and issuing of equipment.

[What we are looking for]

• Relevant qualification in Computer Science, Information Systems, Computer Engineering or related discipline.
• At least 3 years of relevant experience in End-user Computing environment and familiar with systems, OS and technologies in the following areas: Anti-virus, Disk encryption, patch management, Windows 10 desktop management tools, Windows GPOs, AD/AAD
• Experienced in Service Desk management processes, end-user device deployment planning, tracking of issues & resolution follow-through.
• Possess Microsoft 365 & Office 365 domain knowledge to drive Digital Workplace transformation.
• At least 3 years\xe2\x80\x99 experience in Amazon Web Services (AWS) Cloud administration
• Certification as an AWS Solutions Architect Associate, AWS SysOp Administrator or other cloud-related certifications would be an added advantage
• Candidate should possess relevant skills in one or more of the following areas:

o IaaS/PaaS/SaaS for cloud hosting options
o 3-tier server architecture for the hosting of applications
o Distributed networking including TCP/IP, DNS, SMTP and HTTP
o Microsoft Windows Server and/or Red Hat Enterprise Linux
o PowerShell/YAML/JSON/AWS CLI scripting

• Candidates with experience and qualities in the following areas will be strongly considered:

o Strong presentation and communication skills, both written and verbal
o Strong analytical, conceptualization and problem-solving skills
o Ability to effectively engage stakeholders in understanding business needs
o Experience in managing projects and vendors
o Ability to adapt to a fast-paced environment
o Ability to work independently and collaboratively in a team

Singapore Economic Development Board