Job Description

Job Scope:

• Customer facing tasks such as answering taxpayers' general individual income tax enquiry email. You may be required to initiate a call to taxpayer when attending to such enquiries.
• Promote and nudge taxpayers in the usage of e-services and chatbot.
• Any other administrative work that may be assigned to you from time to time.
• Encourage the fulfilment of taxpayer's tax obligations through promoting digital services, attend to written individual income tax enquiry and day-to-day administrative work that may be assigned.

Location: Newton
Duration: 3 Months, subjected to possible extension
Working Hours: Mondays to Fridays (office hours)
Salary: $13.60/H
Requirements:

• Candidates will be provided with general tax training in individual income tax.
• Candidates aspiring to work in the tax industry or had prior work experiences in tax are welcome to apply.
• Candidates with prior customer service background preferred.
• Good written communication skills.
• Meticulous and organised in handling confidential data.
• Self-motivated individual and able to handle at least 20 cases per day.

EA License No.: 96C4864 (Shanice Lim Xin Ni)
Reg. No.: R22110485

Skills Required