Job Description

Benefits

• Attractive salary scheme

• Meal allowance/Transport allowance

• Performance Bonus

• Uncapped Commission

• Employee benefit package

• Medical benefit scheme

• Workers\xe2\x80\x99 insurance

• Annual leave/Birthday leave/sick leave/childcare leave/maternity leave/paternity leave/shared parental leave/compassionate leave

• Career progression & development opportunities

• Monthly 8 off days
  

• Manage the day-to-day activities of the lounge schedule employees to ensure proper coverage, and plan and assign work

• Communicate and enforce policies and procedures

• Ensure all staff are properly trained, and certified as required, and have the tools and equipment needed to effectively carry out their job

• Oversee the daily operations of outlet for efficient operations

• Ensure good and prompt service to satisfy customers\' needs

• Ensure outlet compliance to all authority regulations including but not limited to hygiene, cleanliness, and workplace safety guidelines

• Ensure outlet compliance to Company\xe2\x80\x99s regulations such as sales reporting, cash management and inventory controls

• Drive & exceed individual & store targets

• Provide excellent customer service

• Lead and supervise frontline staff, conduct briefing sessions on company procedures and policies

• Evaluate sales and work performance of frontline staff

• Ensure frontline staff are well trained in their service delivery, sales techniques, and product knowledge

• Guiding and training new staff members to promote internal growth
  

Job Requirements

• Good interpersonal and communication skills

• Good leadership and people management skills

• Able to manage multiple priorities in a fast-paced work environment

• Proficient in Microsoft Office software

- Managers specializing in Sales - Retail / General, Spa and Wellness would be a plus

• Full time/permanent position

• Able to commit to working retail hours (11am-9pm), on weekends (10am-6pm) and public holidays (when required)