Tcm Spa Outlet Manager

Singapore, Singapore

Job Description


Benefits

  • Attractive salary scheme
  • Meal allowance/Transport allowance
  • Performance Bonus
  • Uncapped Commission
  • Employee benefit package
  • Medical benefit scheme
  • Workers\xe2\x80\x99 insurance
  • Annual leave/Birthday leave/sick leave/childcare leave/maternity leave/paternity leave/shared parental leave/compassionate leave
  • Career progression & development opportunities
  • Monthly 8 off days



  • Manage the day-to-day activities of the lounge schedule employees to ensure proper coverage, and plan and assign work
  • Communicate and enforce policies and procedures
  • Ensure all staff are properly trained, and certified as required, and have the tools and equipment needed to effectively carry out their job
  • Oversee the daily operations of outlet for efficient operations
  • Ensure good and prompt service to satisfy customers\' needs
  • Ensure outlet compliance to all authority regulations including but not limited to hygiene, cleanliness, and workplace safety guidelines
  • Ensure outlet compliance to Company\xe2\x80\x99s regulations such as sales reporting, cash management and inventory controls
  • Drive & exceed individual & store targets
  • Provide excellent customer service
  • Lead and supervise frontline staff, conduct briefing sessions on company procedures and policies
  • Evaluate sales and work performance of frontline staff
  • Ensure frontline staff are well trained in their service delivery, sales techniques, and product knowledge
  • Guiding and training new staff members to promote internal growth

Job Requirements

  • Good interpersonal and communication skills
  • Good leadership and people management skills
  • Able to manage multiple priorities in a fast-paced work environment
  • Proficient in Microsoft Office software
- Managers specializing in Sales - Retail / General, Spa and Wellness would be a plus
  • Full time/permanent position
  • Able to commit to working retail hours (11am-9pm), on weekends (10am-6pm) and public holidays (when required)

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Job Detail

  • Job Id
    JD1307732
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned