Job Description

Key Responsibilities

:

Customer Service

: Greet and assist customers with a friendly attitude, attending to customers' queries and concerns.

Customer Engagement & Satisfaction

: Engage in meaningful conversations with customers on concept, products and tea knowledge. Ensure every customer leaves satisfied with their experience.

Beverage Preparation

: Prepare, plate and serve food and drinks, following recipes and quality standards.

Opening & closing of outlets

Inventory:

receiving and checking of inventory and perishables.

Cleanliness & Organization:

Maintain a clean and organized work station, including prepping ingredients, sanitize surfaces, and keep the cafe area tidy.

Team Collaboration:

Work closely with other crew members to ensure smooth operations and a positive work environment.

Reports to :

Outlet Manager

Qualifications:

Experience in a cafe or F&B. Passion for matcha, tea, and customer service. Able to work well in a fast-paced environment. Strong communication skills and a positive attitude. Ability to work on weekends and holidays. Ability to work in a team-oriented environment.

Other job details:

5 day work week, no split shifts Medical claim system 14 days of annual leave (upon completion of probation period, prorated) Individual welfare fund (upon completion of probation period, prorated) Fun, dynamic, team-oriented work environment.
Job Type: Full-time

Pay: $2,400.00 - $2,700.00 per month

Experience:

Serving: 1 year (Preferred)
Work Location: In person