Job Description

Description:

Customer Service

: Greet and assist customers with a friendly attitude, attending to customers' queries and concerns.

Customer Engagement & Satisfaction

: Engage in meaningful conversations with customers on concept, products and tea knowledge. Ensure every customer leaves satisfied with their experience.

Beverage Preparation

: Prepare, plate and serve food and drinks, following recipes and quality standards.

Opening & closing of outlets

Inventory

: receiving and checking of inventory and perishables.

Cleanliness & Organization

: Maintain a clean and organized work station, including prepping ingredients, sanitizing surfaces, and keeping the cafe area tidy.

Team Collaboration

: Work closely with other crew members to ensure smooth operations and a positive work environment.

Reports to

: Outlet Manager

Requirement :

Experience and interest in F&B Passion for tea, including acquiring and sharing of tea knowledge Able to work weekends & public holidays

Skills & Abilities:

Well-groomed with good communication and interpersonal skills Fluent in English Proactive and reliable, able to adapt and learn quickly Ability to withstand stress and work well under pressure

Other job details:

6 day work week, 8.8 hours/day Medical claim system 14 days of annual leave (upon completion of probation period, prorated) Individual welfare fund (upon completion of probation period, prorated)
Job Type: Full-time

Pay: $2,850.00 - $3,200.00 per month

Work Location: In person