Job Description

Team Lead - Group Technology & Operations (GTO) Academy, Group HR

Posting Date: 2 Aug 2023

Location:
Singapore (City Area), Singapore, Singapore, 048624

Company: United Overseas Bank Ltd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

The Human Resources function balances organisational aspirations and employee needs, as we accelerate and strengthen people capabilities to enable sustainable business growth at UOB. Our team of Human Resources specialists are guided by four employee commitments: do what is right, build meaningful careers, make a real difference and lead by positive example.

Job Responsibilities

1) L&D program development and implementation

• Work with Learning & Development team and partner with GTO team leaders to conduct workplace performance diagnosis and learning needs analysis.
• Design training curriculum and curate content. Liaise with content specialists/subject matter experts in the development of learning programs. Procure training vendors when needed.
• Drive and manage the end-to-end implementation of functional training programs, including classroom and e-learning courses for GTO teams, as well as tech sharing sessions, learning culture activities and on-the-job learning initiatives.
• Leverage available technologies to deliver programme operations, oversees process governance, and ensure compliance and best practices.
• Evaluate impact and effectiveness of learning programmes.

2) GTO program management

• Manage GTO talent pipeline programmes end-to-end. Initiatives include UOB Technology development programme, GTO internship programmes, work-study programmes with university/polytechnics, etc.
• Help establish GTO academy and support projects of GTO academy as required.

Job Requirements

• 12-15+ years of relevant learning and development and/or project management experience.
• Strong project management skills and experience with a proven track record of having delivered L&D programs.
• Excellent critical thinking, analytical and problem solving skills proactively driving actions that meet business objectives.
• Understanding of technology and operational processes ideally in banking or financial services highly preferred.
• Excellent stakeholder management and communication skills.
• Manage divergent agendas and divergent stakeholders with win-win solution
• Manage organizational ambiguity and differing stakeholder views
• Strong understanding of business strategies and ability to translate them into concrete achievable action plans
• Ability to collaborate and drive motivation across a diverse slate team members and can deal with difficult conversations
• Owns and enhances workflows and processes, and delegated with clear accountabilities across the teams for delivery of outcomes
• Creates and environment of learning and development through each other\'s success and failures. Understands and channels team members to their personal and professional growth via challenging and stretch assignments.
• Strategic forward-thinking approach to challenges with outstanding influencing, negotiating and persuasion skills
• Passionate, diligent individual with ability to thrive in ambiguity
• Resourceful team player.

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate\'s age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a difference.

eFinancialCareers