Job Description

What the role is:The Social Support Group (SSP) implements programmes and initiatives, to support lower-income and/or vulnerable individuals and their families. The Service Delivery Division (SD) under SSP delivers services directly to residents and works with partners to uplift lower-income individuals and families, as well as destitute persons.What you will be working on:As a Community Link (ComLink) Team Leader within the SSO, you will assist the General Manager and Assistant General Manager (Regional Services) to oversee the implementation of ComLink, an initiative that provides proactive and integrated family-centric support to families with children living in rental flats with the aim of empowering them to achieve Stability, Self-reliance and, ultimately, Social mobility (3\'S\'). You will supervise and guide the Family Coaches in your SSO cluster in performing their key ComLink role, which is to work with the families to help them achieve their goals and aspirations. This would involve working with volunteer befrienders, other government, social and community agencies to support the ComLink families and, resolve complex issues that some families may face. Where necessary, you may also work with partners to co-create programmes that can address the needs or support the aspirations of these families and help them to progress towards the 3\'S\' goals.What we are looking for:Candidate must be passionate about supporting lower-income, vulnerable families and can independently supervise and lead a team in fulfilling their key responsibilities. Candidates should possess the following traits: \xe2\x80\xa2 Degree and/or Grad Dip in Social Work, Psychology, Sociology, Community Development or related degrees would be advantageous. \xe2\x80\xa2 Minimum - At least 5 years of relevant working experience in the social service sector, able to work independently and preferably with some supervisory experience. \xe2\x80\xa2 Strong interpersonal and communication (written and presentation) skills \xe2\x80\xa2 Strong analytical, planning and problem-solving skills \xe2\x80\xa2 Proactive and self-motivated worker \xe2\x80\xa2 Effective team-player \xe2\x80\xa2 Empathetic \xe2\x80\xa2 Able to speak a vernacular language/dialect would be advantageous \xe2\x80\xa2 Excellent stakeholder engagement skills to monitor the families\' trajectory in progressing towards Stability, Self-reliance and Social mobility (3\'S\') goals. \xe2\x80\xa2 Community Development \xe2\x80\xa2 Organisation Development \xe2\x80\xa2 Training Development \xe2\x80\xa2 Project Management \xe2\x80\xa2 Relevant volunteering/working experience in the social service sector or other roles that help the vulnerable would be advantageous \xe2\x80\xa2 He/she should be able to engage multiple parties, who may have differing views, to reach a client-centric solution that\'s in the clients\' best interests \xe2\x80\xa2 Able to lead agencies in developing a coordinated support and intervention plan for the family as well as case discussions with various stakeholders to advocate for families \xe2\x80\xa2 Candidate with supervisory skills and volunteer management skills would be advantageousAbout Ministry Of Social And Family Development:\xe2\x80\x9cWe are Professionals with Passion for People\xe2\x80\x9d The Ministry of Social and Family Development (MSF) develops the \xe2\x80\x9cheartware\xe2\x80\x9d for Singapore through our policies, community infrastructure, programmes and services. Our mission is to nurture resilient individuals, strong families and a caring society that can overcome challenges together. We are committed and passionate in developing a strong social service sector, and play key roles in shaping the future of Singapore. Through these efforts, we hope to play a part in helping our citizens achieve their hopes and aspirations for themselves and their families. A career in MSF is a challenging and fulfilling one that allows you to make a difference in shaping the lives of Singaporeans. If you are driven and enjoy working in a fast-paced environment, we welcome you to be part of the MSF Family!

Ministry of Social and Family Development