Job Description

Job Summary
The role holder is primarily responsible for the leading and managing a team of Business Development Manager to drive New To Bank Priority Sign Ups. The team emphasis will be mainly sourcing for individual customers with Priority Sign Ups potential. This role involves developing and executing strategies to target and onboard Priority and Priority Private Clients, ensuring a seamless onboarding process, and maintaining high levels of client satisfaction and retention. The Team Manager will oversee team performance, provide coaching and development, collaborate closely with other segments/departments to achieve business goals. Able to lead, mentor, and develop a high-performing team of Business Development Managers including driving client centric business model / culture.
Collaboration and Cross Functionals:

• Establish relationship with internal stakeholders within Onshore, and also external stakeholders (e.g. property agents, brokers, related other external sales agents) to increase referrals for Priority Clients.
• Paticipate in cross-departmental meetings to share client insights and align on goals.
• Engaging affluent and mass market clients for their Priority Sign up requests from internal stakeholders through marketing campaigns, mortgage enquiries, networking events and roadshows.
• Able to perform off-office hours and weekend activities when required. (Networking events, campaigns and roadshows)
• Keep abreast of market trends and competitor offerings and conduct regular market updates and follow-up activities for target customer groups, to better enhance the product differentiation in relation to external competition.

Key Responsibilities
Sales Performance & Metrics:

• Monitor and evaluate team performance against KPIs and sales targets.
• Provide data-driven insights to improve team processes and conversation rates.
• Ensure effective team management and sales tactics.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank's Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Our Ideal Candidate

• Banking Products & Services Expertise
• Regulatory & Compliance Knowledge
• Acquisition & Business Development

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

39439

Skills Required