Job Description

We are seeking a skilled

Application / Operational Support Specialist

with strong technical business analysis experience to support projects under the

Trade Applications Platform

. The role involves collaborating with stakeholders, managing production support, reviewing technical solutions, and ensuring smooth deployment across environments.

Key Responsibilities

Application / Project Support

Provide application and operational support for all projects under Trade applications platforms. Collaborate with business users, technical teams, and vendors to gather, analyze, design, test, and implement solutions, including

Trade Finance initiatives

. Validate and prioritize business requirements, ensuring process improvement and standardization. Review work deliverables from users, vendors, and technical teams to ensure quality. Build strong relationships with stakeholders, vendors, and service providers. Effectively communicate the value of technology solutions to stakeholders and business teams. Stay up to date with industry trends, digital initiatives, and best practices. Perform

Java code review and in-house interface development

(not heavy development).

Problem Solving & Management

Identify, analyze, and resolve production issues with minimal business impact. Manage incidents and liaise with IT suppliers for timely resolution. Conduct vendor negotiations to ensure best value for IT solutions. Develop trusted partnerships with stakeholders and IT providers.

Code Packaging & CI/CD

Design and implement efficient code packaging strategies and robust CI/CD pipelines. Develop automation tools for versioning, artifact management, and deployment. Collaborate with development teams for seamless integration and improvement. Streamline the software development lifecycle to enhance quality and efficiency.

Continuous Improvement

Drive ongoing improvements in processes, technical solutions, and operational support. Ensure the effectiveness of implemented solutions and recommend enhancements.

Requirements

Bachelor's degree in

Computer Science, Information Technology, or Engineering

(preferred).

Minimum 4 years of experience

in application support, development, or IT operations within corporate banking, preferably in

Trade Finance, Loan Processing, or Payments

. Strong knowledge and hands-on experience with:

Frontend:

Angular, JavaScript, HTML, CSS

Backend:

Java, Spring Boot, OpenJDK, Elixir, MariaDB, Oracle, MS SQL, Python, KAFKA, Unix Commands, Shell Scripting

Middleware:

JBOSS, MQ, Maxscale, Connect Direct, SSH

DevOps:

Linux, Windows, Apache HTTP Server, TWS Job Scheduling, CI/CD Deployment Process
Proven experience with

SDLC, testing methodologies, and project management

. Strong

analytical and problem-solving skills

with the ability to work under pressure. Excellent

teamwork, communication, and stakeholder management

skills. Highly

organized, detail-oriented, adaptable, and resilient

in dynamic environments. * Strong leadership qualities, integrity, and persistence in overcoming challenges.