Tech Support Analyst

Singapore, Singapore

Job Description

Business Divisions
Group Functions
Your role
Are you an expert when it comes to Unix and SQL skills? Do you have good knowledge in automation tools like - Splunk, AppDynamics, Automation Anywhere or IPCentre? Do you have a track record of influencing senior IT stakeholders and business partners? Do you have proven ability to solve complex issues, covering both technical and business needs?
We're looking for a IT support analyst to:

  • support the Service & Product Manager across several technical domains
  • ensure workflows, processes, tooling and applications are of the highest quality standard
  • contribute expertise to the management of existing and new IT products and services
  • define workarounds for known errors and initiate process improvements
  • maintain a knowledge database
Function Category
Information Technology (IT)
Join us
At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We're dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That's why collaboration is at the heart of everything we do. Because together, we're more than ourselves.
We're committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always
Contact Details
UBS Business Solutions SA
UBS Recruiting
Your team
You'll be working in the TS ASR WMPC team in Singapore. We provide best in class IT services for Wealth Management business. As a Support Analyst, you'll play an important role in providing availability and stability to the Wealth Management International (WMI) platform.
Your expertise
  • ideally less than 5 years of hands-on experience with UNIX, ORACLE, Sybase, Postgress, Websphere/Tomcat
  • proficient with software tools, such as APPDYNAMICS, SPLUNK etc.
  • preferrable knowledge on Cloud Computing especially Microsoft Azure
  • prior experience in development or support of wealth management or other banking domain applications
  • ability to solve complex issues, good at problem statement analysis and solution design thinking
  • ability to engage with senior IT stakeholders and business partners
  • confident communicator that can explain technology to non-technical audiences
  • capable of understanding client needs and translating this into products and services
About us
UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe.
We know that great work is never done alone. That's why we place collaboration at the heart of everything we do. Because together, we're more than ourselves. Want to find out more? Visit .
How we hire
We may request you to complete one or more assessments during the application process.

Skills Required

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Job Detail

  • Job Id
    JD1735328
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned