Job Description

About JLL -
We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!
Overcoming engineering challenges
Working with both the Senior facilities manager and the facilities manager, you'll manage the tactical delivery for the assigned facility and ensure that all administrative functions and technical facility services are covered. You'll boost on-site operations by promoting best practices, innovations and creating better processes. Likewise, you'll strive for continuous improvement in the process.
In this role, you'll show your mettle as you find ways to uphold excellence and high standards in our preventive / predictive maintenance programmes and annual shutdown programmes. Working closely with technicians, you'll also monitor the M&E projects, looking out for their quality and ensuring their timely delivery. Delivering complete and accurate facility management reports is another requirement that you must meet consistently.
Likewise, you'll play a huge part in the hands-on process of providing to the client comprehensive facility, service contract and procurement management for technical services. You'll contribute to hitting financial targets and other goals set by the senior facilities manager and facilities manager, achieving key performance indicators, and meeting service level agreements.
In addition, you'll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. You'll also be on top of health and safety issues that may arise, and actively participate in reviewing them.
Shaping a system of best practices
Client satisfaction is second nature to the person in charge. In this role, you'll take on difficult issues and seek out opportunities to improve operations. You'll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements.
Your engineering prowess will be your toolkit for success. Managing on-site mechanical, electrical, plumbing installations and civil maintenance should be second nature to you. You'll also be in-charge of preparing the list of critical spares for all installations based on the manufacturers' recommendations.
You'll be working frequently with tenant's, so you'll need to build strong relationships with them. Likewise, you'll need to be proactive and engaging; and make sure that the tenants' expectations are met each and every time. Also, ensure tenants fitout works are carried out in accordance to house rules as well as ensuring proper handing and taking over of premises for incoming / outgoing tenants
On top of these, you'll plan the maintenance inventory being carried out with our in-house teams. No machine failures of critical equipment should escape your sharp eye. You should, then, also be ready with a pre-emptive maintenance programme for these malfunctions to prevent the risk of sudden breakdowns.
In addition, you'll carry out routine service audits to ensure that the team maintains its overall performance. You'll also make sure that our logbooks, checklists and schedules are upkeep and current and creating inventory reports, meeting minutes and monthly management reports to the clients.
Promoting teamwork across the board
At JLL, we strongly believe that teamwork is the secret behind every successful company. Do you share our thoughts? If so, then you are what we're looking for. In this role, you will be leading the technician team and support our people's growth and development through effective training and coaching sessions. Likewise, you'll promote a culture that upholds the 'I am JLL' core behaviours and fosters teamwork, cooperation and performance excellence. Also part of your job is to ensure that the team is constantly motivated, and that trust and work ethics prevail among members.
What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.
We can't wait to see where your ambitions take you at JLL. Apply today!