Technical Helpdesk Engineer (bank)**training Provided
Singapore, Singapore
Job Description
- Provide solutions to simple IT issues reported by end users over remote assist by phone or network remote control.
- Providing remote technical assistance and support related to computer systems, hardware, or software.
- Responds to queries, runs diagnostic programs, isolates problems, and implement solution.
- Applies knowledge of information systems products and services to assist users.
- Identifies, investigates, research user questions and problems as well as resolving information systems problems.
- Prioritizes issues using appropriate escalation procedures, and coordinates referrals to technical, professional, or service personnel as needed.
- Focus on SLA and resolution process.
- Diploma / Nitec in Information Technology, Computer Engineering or related
- Welcome entry level - On Job Training
- Bank work environment at Raffles Place
- Positive attitude, willing to learn
- Salary $2000 - $3300
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Job Detail
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Job IdJD1034149
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned