Job Description

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Job Category

Mulesoft - Customer Success Group

Job Details

Salesforce is growing and MuleSoft is an integral part of this growth! We are looking for Technical Architects/Senior Technical Consultants to join the MuleSoft Professional Services team based in Singapore! MuleSoft’s Professional Services team works across every technology and system to deliver solutions to customers in every industry. As a Technical Consultant / Architect on our Services team, this role will have the opportunity to enable our customers to understand and employ MuleSoft technology hands-on whilst making an impact in a fast-paced, growing organization. Be prepared to be an influencer and thought leader with in-depth technical expertise, credibility, and field experience to establish yourself as a subject-matt er guide in a company leading innovation within the integration services industry. What you’ll achieve: First 3 - 6 months

• Participation in MuleSoft Technical Product and Consulting Services training, methodology, and enablement.
• Participation in field activities with clients by shadowing seasoned architects and practicing enablement gained from training.
• As you learn the foundations, you'll execute Mulesoft implementations for customers and start on the journey to internalize business outcomes and business context relevance to MuleSoft implementation methodologies and approaches.
• Complete MuleSoft technical certifications and fully ramp on technology and implementation methodologies; start to develop and contribute subject matter expertise and project deliverables to internal knowledge exchange.
• Begin mentorship and guidance of junior Services team members and help to build out our services organization!

6 - 12 months

• Continue to lead technical teams through multi-phased delivery projects and provide hands-on delivery guidance to influence standards for development, governance, and operational life cycle.
• Evangelize frameworks, project deliverable's, best practices/policies and implementations to internal collaboration networks and IP sharing.
• Identify opportunities to expand MuleSoft footprint and drive further services and customer service, lead multiple engagements simultaneously, and drive partnerships and cross collaboration with MuleSoft partners, SIs, and 3rd Parties.
• Experience in identifying ongoing risks and pain points throughout project experiences in the field and contribute to developing and implementing internal mitigation measures to meet customer needs.
• Find opportunities and efficiencies in customers IT operating model, and support implementation of the SLDC pipeline to get greater value out of the Mulesoft platform. And
• Deliver compelling presentations, architectural blueprint documents, and requirements-gathering workshops to influence the strategic direction of our projects and lead customers through solution design
  

What is needed to be successful in this role:

• Proficiency in English and either Chinese, Mandarin, Bahasa Indonesian, Bahasa Melayu, Thai, Singaporean
• Experience leading integration teams and architecture solutions
• Proven experiences architecting services integrations with at least two of the following: MuleSoft or other integration solutions (e.g., IBM, BEA, Oracle Fusion, TIBCO, Dell Boomi, Progress Sonic, etc.), API Management solutions (Apigee, Mashery, etc)
• Demonstrated knowledge with on-premise/SaaS packaged COTS (Commercial Off-the-Shelf) solutions for ERP, CRM, e-Commerce, or mobile (e.g. Salesforce.com, NetSuite, Oracle, Siebel, SAP, WorkDay, etc.)
• Expertise in designing public and private enterprise secure services using RAML and/or REST based APIs
• Knowledge of Open Source architectures and/or past contributions to open source projects
• Knowledge of Enterprise Architecture frameworks such as TOGAF
• Leading and architecting for multiple technical integration project SDLCs (Software Development Life Cycle) end-to-end
• Working knowledge of on-premise/cloud-based infrastructures, SDLC pipelines, and deployments/configurations and definition/evangelism of best practices/standards
• Proven ability to effectively architect solutions within a diverse technical team of client, SIs, contractors, and internal teams
• Demonstrated experience with High-Availability, Fault-Tolerance, Performance Testing and Tuning parameters on multiple engagements
• Demonstrated expertise in architecting, implementing, and supporting enterprise-grade technical solutions meeting complex business requirements while evangelizing integration methodologies and supporting business case justification to C-level executives
• Experience driving technical workshops with technical and business clients to derive value added services and implementations
• Ability to travel (varies depending on customer needs, focused within Region)

Accommodations
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Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org

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Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits. Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org . Salesforce welcomes all.