Job Description

DESCRIPTION
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
We are seeking an experienced Technical Program Manager to support our data center retrofit programs that modernize and improve our extensive data center fleet.
At Amazon, along with technical strength, we expect our TPMs to interact with internal and external customers, partners and suppliers to understand our joint business goals and priorities, and to execute rapidly, delivering high-quality functionality. Amazon's vision is to be the world's most customer-centric company, and this role is key to that vision. These capital improvements to our data centers are essential for meeting our customers' expectations for service and value and meeting Amazon's goals for efficiency, speed, and reliability as we continue expanding our data centers to hyper-scale.
This role provides a unique opportunity to engage with cloud infrastructure at huge scale and the exceptional people that design and implement solutions and operate the infrastructure for the cloud.
Each day you will interact with different teams responsible for engineering, development, finance, integration, and operation of these complex capital improvement programs. You prioritize your activities to support and understand the projects' status, solve problems and blockers, and focus on the actions that are most impactful for program success. As an ideal candidate, you:

• Are a strong written and verbal communicator
• Are great at solving problems and trying new approaches
• Have strong judgement, negotiation skills and ability to influence without authority.
• Build relationships and trust with different stakeholders (e.g., Engineering, Development, Finance, Operations)
• Are comfortable addressing and resolving ambiguity
• Recognize and appreciate diversity of thought and perspectives

Key job responsibilities

• Develop and get buy-in on plans and programs to improve our data centers and infrastructure
• Generate high-quality communications and reports that enable leadership to understand challenges and progress, and that provide transparency to all stakeholders
• Proactively identify risks/issues and remove blockers and barriers to successful completion of programs
• Collaborate across organizations (Engineering, Development, Finance, Operations) and be the linchpin for successful delivery of programs

About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
BASIC QUALIFICATIONS
- Bachelor's degree in engineering or equivalent
- 5+ years of technical product or program management experience
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
PREFERRED QUALIFICATIONS
- Experience with data center or building infrastructure projects
- Experience/knowledge working with data analysis, scheduling and project management tools like tableau, procore, MS projects, Primavera P6, macro Etc
- Experience working with or managing technical portfolios, programs or projects.
- Knowledge of best practices and emerging technologies, related to infrastructure
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.