Technical Service Manager (medical)
SG, Singapore
Job Description
Responsibilities:
Lead and manage regional Technical Service teams, including Managers, Engineers, and Technicians. Drive strategic planning, define departmental objectives, and implement performance metrics. Improve service processes to enhance efficiency, reduce costs, and raise customer satisfaction. Develop and oversee service operating budgets, ensuring resource optimization and cost control. Collaborate with Sales and Service Commercial teams to align service offerings with market needs. Ensure service center excellence in the APAC service centers. Strengthen ExpertCare service adoption and support infrastructure across APAC. Provide strong leadership through coaching, mentoring, and staff development. Ensure compliance with local regulatory requirements through accurate service documentation.
Requirements:
Minimum 5 years of technical experience in the Medical Device or Biomedical Engineering industry. Willingness to travel across the APAC region and to Corporate headquarters when needed.
How to apply:
We regret only shortlisted candidates will be notified.
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Job Detail
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Job IdJD1523318
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSG, Singapore
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EducationNot mentioned