Job Description

Dorf Ketal, a speciality chemical company is a market leader in process speciality chemical business. We are looking for Technical Services Engineer to support our clients in Singapore market. The can Dorf Ketal, a speciality chemical company is a market leader in process speciality chemical business. We are looking for Technical Services Engineer to support our clients in Singapore market. The candidate will be responsible to provide good service standard to clients. Key Responsibilities: Monitoring and troubleshooting current chemical programs through plant data analysis, laboratory results and communicating the same to relevant personnel (Clients and within company) Respond to Clients clarifications / concerns in a timely manner and escalating to manager, if necessary, to ensure customer satisfaction. Value additional proposition and initiatives for customers Identify new business opportunities and assist in pursue and gathering information and preparation of reports. Prepare troubleshooting and finding reports for any incidents happen. Engaging with clients on proposing improvement plans to the units for operational excellence through reliability and safety. Share findings with technical team to discuss on arising concerns and seeking solution from them. Discussion and coordination with technical team for new programs and KPI achievement Oversee inventory and delivery planning for Customer to prevent disruption to operations. Assist in technical monitoring/analysis/troubleshooting of other programs where applicable Timely submission and improvement to customer's daily/monthly monitoring reports. Co-ordinate with Site technicians on site activities in ensuring HSSE compliance and housekeeping. Key Requirements: 1. Bachelors in Chemical Engineer 2. Must be willing to work at site in Jurong Island for at least 2 times a week. 3. Good Analytical Mindset 4. Comfortable discussing with Clients and Internal Stakeholders. 5. Experienced applicant may be considered for a senior position. Only shortlisted candidate will be notified.