Job Description

Experience/Technical Competencies Required:

• At least 5 years working in the IT industry providing expertise for numerous core Microsoft systems & enterprise/devise management technologies such as SCCM/MECM, Intune, CA ITCM, SOTI, Altiris etc.
• Extensive knowledge and/or prior experience with standard software package and patch deployment methodologies, under standard change control processes within large size corporations.
• Extensive hands-on experience automating processes through scripting using VBScript and or PowerShell
• Thorough understanding of Active Directory; including replication, GPO and DNS.
• Extensive knowledge of Windows operating system patching, enterprise class desktop hardware and software such as Windows 10, Mobile Device OS and antivirus. Remote management and troubleshooting, Asset management and inventory.
• Strong understanding of TCP/IP networking for LAN and WAN.
• Strong understanding of enterprise anti-virus solutions, endpoint data protection, and encryption.
• Advanced knowledge of registry, permissions, and drivers and software required.
• A solid understanding and adherence to the ITIL framework
• Will have been responsible for a major installation, proposal or project, and will have successfully completed major tasks with a significant degree of "assigned" responsibility. (e.g. "Account management" of one or more strategic accounts, systems assurance of proposals and documentation of "non-standard" or "non-conforming" elements, project manage the delivery of a specialist service of some complexity to an agreed conclusion, project manage the commissioning or repair of a "mission" or "time" critical element of a system to acceptance, etc)
• The ability to manage as primary engineer at least two customer accounts while supporting other systems engineers on other customers and technical problems
• Able to deliver "support" services to customers or Fujitsu groups (e.g. education planning, second and third-level product/service support, network planning and management)
• Recognised at many levels of the company as an authority on a particular technical, professional, or industry area
• Has written reports, complex elements of response to proposal, system specifications, user documentation, or information dissemination material conforming to Fujitsu standards

• Tertiary qualification, preferably relevant to the Information Technology industry.