Our esteemed client, an established MNC, is searching for a Technical Services Support Consultant: Job Responsibilities
Provide professional consultation and coaching to customers and partners on product features and solutions.
Handle project implementation activities including customization, development, and post-deployment support.
Deliver a high-quality support experience by resolving technical issues promptly and effectively, either during standard hours or on an ad-hoc/on-call basis.
Collaborate with cross-functional teams such as Pre-Sales, Product Engineering, and Quality Assurance to ensure successful service delivery and continuous product improvement.
Job Requirements:
Bachelors Degree in Computer Science, Software Engineering, Information Technology, or a related discipline.
1-2 years of relevant experience in software application development, implementation, and technical support.
Good understanding and hands-on experience with Java, HTML, JavaScript, SQL, RESTful APIs, JSON, Unix/Linux, Windows, Apache HTTP Server, Tomcat, JBoss, Oracle WebLogic, IBM WebSphere, Oracle, Microsoft SQL Server, MySQL, Derby, Active Directory or equivalent, Application Security and Identity & Access Management (IAM), .NET/C#, HTML5, AngularJS, ReactJS, React Native, Flutter, Cordova
Familiarity with Microservice architecture and API gateway, Cloud platforms (e.g., AWS, Azure, OpenShift), Agile software development methodologies
Certifications in IT Security, Agile Development, Project Management is advantageous.
Strong verbal and written communication skills
Good interpersonal and client management skills
Analytical and troubleshooting capabilities
Able to work independently and proactively in a dynamic environment
Willingness to travel overseas for project assignments (as needed)
Additional Information:
Salary: Up to SGD 5,000
Working Location: Bedok
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